Quality Assurance Operational Risk Management Specialist (Non IT)

About the Position

We are seeking a Quality Assurance Operational Risk Management Specialist (Non IT) to join our team in Bucharest, Romania, focusing on non-financial risk management.

Responsibilities

As a Quality Assurance Operational Risk Management Specialist, you will be responsible for:

• Supporting the NFR Quality Assurance & Second Line Monitoring (QA&SLM) team by contributing to assigned tasks and working on the team’s goals;
• Performing deep dives on top NFR risks in accordance with global and local priorities;
• Performing second line monitoring on assigned key controls per framework;
• Working actively with colleagues to help deliver team objectives efficiently, focusing on risk-based approaches;
• Analyzing the outcome of the SLM activities and sharing clear and transparent reports to the ING entities;
• Showing a proactive attitude and eagerness to learn by taking responsibility for tasks and completing your work, even when challenges arise;
• Applying your solid understanding of non-financial risk and analytical skills to support internal teams and develop positive working relationships;
• Carrying out assigned tasks independently, demonstrating initiative when possible, and helping with changes that improve the team’s results;
• Contributing to ING’s non-financial risk management efforts and helping maintain compliance with regulations by performing your duties diligently.

Requirements

• University/Post Graduate (Master’s) Degree;
• Knowledge of Non-Financial Risk Management Framework, governance, and methodology including related processes, controls, and relevant regulations (e.g. EBA, ECB);
• Understanding of Operational Risk Management Guidelines and related internal control standards (e.g. Fraud, Processing, TIPM, Resilience, etc.);
• 5+ years working experience preferably within the banking sector;
• Good knowledge of analytical, problem-solving, and delivery skills;
• Sound stakeholder management and influencing skills;
• Able to communicate clearly, good presentation skills, and coordination capabilities;
• Ability to work across geographies.

We Offer

• Opportunity to work in a dynamic and innovative environment;
• Be part of a team that is integral to ING’s Non-Financial Risk domain;
• Competitive salary and benefits package.

About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. We provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.