Quality Assurance Specialist - System

About the Position

LMC by Clariant, part of Clariant-a global leader in specialty chemicals-is seeking a driven and detail-oriented Quality Assurance Specialist – System to join our Operational team. In this key role, you will be the guardian of our Quality Management System, ensuring compliance with GMP standards and supporting both our suppliers and customers with technical expertise.

Responsibilities

Supplier & Toller Management

• Lead and manage the qualification program for LMC suppliers and tollers, including audits, quality agreements, and annual performance assessments.
• Provide technical expertise in evaluating new suppliers in line with LMC by Clariant policies and regulatory requirements (EFfCI, GMPs).

Quality Management System (QMS)

• Own the document management process: drafting, approving, distributing, and training on SOPs, Work Instructions, and Registration Sheets.
• Maintain QMS documentation up to date and ensure ongoing GMP compliance.

Technical Documentation

• Write, update, and implement quality technical documentation for cosmetic ingredients, including specification sheets and technical files.

Compliance & Continuous Improvement

• Lead investigations into non-compliance situations and implement CAPAs.
• Manage customer complaint processes end-to-end, from investigation to corrective action.
• Contribute to Change Control reviews and technical impact assessments.

Customer & Stakeholder Support

• Serve as the primary quality contact for client documentary requests (QA questionnaires, quality agreements, etc.).
• Train employees on GMPs and position-specific processes.

Performance & Auditing

• Track and analyse quality KPIs, identifying trends and proposing improvements.
• Conduct internal and external audits as per the annual plan.
• Support product certifications (e.g., Halal, RSPO).

Requirements

Education

• University degree in Applied Sciences, Chemistry, Biochemistry, Chemical Engineering, or a related field.

Experience

• 2+ years in Quality Assurance in a regulated environment (pharmaceutical, food, nutraceutical, or cosmetic).
• Demonstrated knowledge of GMP standards (ISO 22716, EFfCI).
• Proven auditor experience.
• Background in a manufacturing environment is a strong asset.

Skills

• Strong analytical and problem-solving mindset - solution-oriented.
• High attention to detail, thoroughness, and rigour.
• Ability to prioritise and make decisions in a fast-paced, dynamic environment.
• Excellent interpersonal skills to engage with diverse stakeholders (customers, suppliers, internal teams).
• Advanced written English proficiency; functional oral English.
• Interest or experience in Six Sigma and Lean Management tools is an asset.

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities
• Collaborative and inclusive workplace culture

About the Company

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws.

Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.