About the Position

Quality Manager (m/f/d)

Permanent, full-time position

Location: Germering, Germany

Why Should You Join?

DocuWare is a globally distributed company with international teams and an open corporate culture. We offer mobile work and flexible working hours as part of our everyday life. If you want to be part of an innovative company that is digitizing everyday work in various industries, we are happy to welcome you to our team.

Your Hiring Partner

Anja Krieling

Recruiting & Employer Branding Specialist

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Your Responsibilities

As our Quality Manager (m/f/d), you will play a key role in fostering a culture of quality, continuous improvement, and operational excellence across the organization. By collaborating with stakeholders across multiple functions, you will help ensure that quality remains an integral part of how we work, innovate, and grow.

Your responsibilities will include:

Maintaining and continuously improving our Quality Management System (QMS) in line with ISO 9001 requirements, ensuring policies, processes, and documentation remain effective and up to date.
Planning and conducting internal audits and supporting external certification audits from preparation through follow-up activities.
Driving the digitalization and automation of quality management processes, leveraging modern business applications and quality management tools.
Serving as a trusted point of contact for quality-related topics and collaborating with auditors, customers, regulators, and internal stakeholders.
Developing and delivering training and awareness initiatives that strengthen a quality-focused mindset across the organization.
Monitoring quality metrics, investigating non-conformities, and supporting the implementation of corrective and preventive actions (CAPA).
Partnering closely with Corporate IT, Business Systems, and Process Automation teams to embed quality requirements into business and IT processes.
Preparing management reports, communicating key insights, and identifying opportunities for continuous improvement.

Requirements

Degree in Quality Management, Engineering, Information Technology, Business Administration, or a related field.
Several years of experience in quality management, quality assurance, or a similar role, ideally within an ISO 9001-certified environment.
Hands-on experience with quality management systems, internal audits, and supporting external certification audits.
Comfortable working with software systems and driving the digitalization and optimization of processes and tools.
Structured, analytical mindset with a strong focus on sustainable solutions.
Confident communication with stakeholders at all levels and building productive relationships across teams.
Well organized, able to manage multiple priorities, and thrive in a collaborative, cross-functional environment.
Fluent in English, both written and spoken.
Professional certifications such as Certified Quality Manager and/or ISO 9001 Auditor certifications are a plus.

We Offer

There are many great reasons to join DocuWare - our company culture is only one of them. As part of the DocuWare team, you will benefit from many advantages:

Globally distributed, international teams: Working in locations such as Germering, New York, Sofia, and other worldwide locations.
Flexible work location and hours: Hybrid work model with the flexibility to arrange your own working hours.
Individual support: Regular training tailored to your needs after an intensive induction.
Well-earned rest: 35 vacation days per year, sport offerings, massages, a football table, and a relaxing lounge area.
Mental health support: Free and confidential access to resources and support for your well-being and stress management.
Healthy food: Fairtrade coffee with organic milk or oat milk, snacks, and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
Free Tuesday Lunch: Enjoy a complimentary and varied lunch every Tuesday.
Good accessibility: Choose how you would like to come to the office with a leased e-bike, by train, or via highways A96/A99 (you can charge your e-car on site for free).
Team spirit: Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
Sustainability and social commitment: DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
Planning for your future: DocuWare subsidizes your company pension plan!
Stable job with a well-established and growing company.
Unique benefits: Choose one of three great options (Bonago, E-Gym, or subsidized Deutschlandticket) to suit your needs.
We only use the latest technologies - find out more on Stackshare.
Up to 30 Days Work from Abroad: Experience international opportunities and broaden your horizons.
Family First: Preferential registration in our selected daycare center in Germering (no guarantee).
Buddy Program: You'll be paired with a buddy, who will support you during your onboarding and offer valuable tips.

For better insights, check us out on Instagram!

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What's It Like to Work at DocuWare?

Our Values

Customer Centric

We keep close to the customer and innovate in every aspect of our customer experience to ensure their success with our product and company.

Decent

We are respectful, helpful, and reliable when working with customers, partners, and colleagues.

Dynamic

We seek to constantly improve by measuring and sharing our work, inviting ideas from all colleagues, and responding quickly to new opportunities.

Passionate

We love what we do and confidently strive for ambitious goals through focus, collaboration, and having fun together.

Quality Manager (m/f/d)

Job description