Receptionist for a medical clinic in New York

About the Position

Hello, and thank you for your interest in the position!

Front Desk Helpers is a woman-founded outsourcing company based in New Jersey, USA, established in 2015. Our areas of expertise are talent solutions for healthcare, IT, telecommunications, transportation, architecture, HR management, and other fields. Our company operates based on the principles of transparency, mutual respect, and open communication. We provide stable job opportunities, ongoing personal growth, and collaboration with international top-tier professionals. If our values match, do not hesitate to submit your application!

Currently, we are seeking a remote Receptionist for a medical clinic in New York. This is a fully remote position, part-time.

Responsibilities

• Receiving a range of phone calls from clients
• Scheduling appointments with doctors, as well as rescheduling appointments
• Registration of new clients in a computer system
• Directing client’s messages/requests/questions to the medical team
• Few other reception-related tasks

Requirements

• Languages:
  • English (Upper-Intermediate)
  • Spanish (Upper-Intermediate)
  • Russian (Native-Fluent)
• Excellent computer skills (ability to work with apps, CRM, emails, etc.)
• Previous experience in a call center (be ready for 50 incoming calls) is a plus
• High level of customer service to provide the right support for the patients
• Quick learner (to learn medical information)
• Detail orientation, as we are working with insurance policies
• Punctuality
• Fast-speed internet connection
• Your own computer or a laptop

Schedule

Monday-Friday from 9am to 2pm, shifts according to New York time (UTC-5). There are options to work additional hours.

We Offer

• We provide 2 weeks of paid training for new employees.
• Competitive salary. We pay in USD twice per month.
• Work in an experienced team under the supervision of a manager.
• Ability to work remotely in the afternoon hours.
• 7 days of paid vacation annually after one year of employment.
• We provide our employees with hardware IP phones as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
• Open-minded management, who are easy to contact.
• Equal opportunities for people of any age, gender, or nationality.

How to Apply

Please, apply for the position below. Thank you!

Please complete the form to apply.

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We believe in Tomorrow, and passion is contagious. We aim high! We build a company where each of our team members cares about each other, our products, and our clients.