Receptionist / Front Desk Executive

About the Position

Job Title: Receptionist / Front Desk Executive

Company: ZAPTA Technologies (Pvt.) Limited

Location: Lahore, Pakistan (Onsite)

Timings: 10:00 AM – 7:00 PM

Employment Type: Full-time

Preference: Female candidates preferred

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About ZAPTA Technologies

ZAPTA Technologies is a Lahore-based software services company delivering product engineering, AI integration, automation, cloud, and UX/UI solutions to international clients. We are building a professional, client-ready workplace, and our front desk is the first impression of that standard.

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Role Purpose

We are looking for a confident, outgoing, and professionally presented Receptionist to manage our front desk and make sure every visitor, client, and candidate has a smooth, welcoming experience. The role sits within the HR Department and supports day-to-day HR and office administration.

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Responsibilities

• Greet and assist visitors, clients, and candidates professionally, and manage the visitor log and access.
• Handle incoming calls, emails, and messages, and route them to the right team members promptly.
• Coordinate candidate arrivals for interviews and liaise with the HR team and interview panels on scheduling.
• Manage meeting room bookings and prepare rooms for client and internal meetings.
• Receive, record, and distribute couriers, mail, and deliveries.
• Keep the reception and front office area organized, presentable, and well-stocked.
• Assist with office supplies tracking, vendor coordination, and company events as required.
• Maintain confidentiality of visitor, candidate, employee, and company information.

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Requirements

• Bachelor's degree or equivalent (intermediate with strong relevant experience may be considered).
• 1–2 years of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or in a similar client-facing role.
• Strong spoken and written English and Urdu.
• Confident, outgoing, and personable, comfortable interacting with clients, senior management, and visitors.
• Professional grooming and presentation consistent with a client-facing corporate environment.
• Working knowledge of MS Office / Google Workspace and email etiquette.
• Availability to work onsite, 10:00 AM – 7:00 PM.

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Nice to Have

• Front desk experience in a software house, IT company, or corporate office.
• Exposure to HR or admin support (interview coordination, records, onboarding).
• Familiarity with HRMS or office management tools.

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Key Attributes

• Professional presence
• Strong communication
• Composure under pressure
• Punctuality
• Discretion
• Service-oriented attitude

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We Offer

• Market competitive salary
• A professional, growth-oriented workplace in the technology sector.

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How to Apply

Interested candidates must apply through our careers portal: https://career.zaptatech.com

Applications received through any other channel will not be considered.

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Perks & Benefits

• Free Lunch
• Fuel Allowance
• Market Competitive Salary
• EOBI Fund
• Learning Environment
• Performance Based Monthly Bonuses
• Referral Bonus
• Medical Reimbursement
• Annual Increments
• Interest Free Loan
• Quarterly Dinner
• Team Dinner / Lunch
• Event Celebrations
• Gifts
• Annual Tour
• Marriage Bonus
• Leave Encashment