Regional Business Analyst & Analytics Project Manager

About the Position

Your vision. Our solutions.

We are seeking a Regional Business Analyst & Analytics Project Manager to drive data-driven decision making in the Mid Europe Region (MER). This role will leverage problem solving, technical knowledge, and project management skills to partner with market D&A teams, MER IT teams, and MER DD&A team members toward business analysis and effective delivery of analytics projects/products. The role will be based in Prague, CZ and will report to MER D&A Lead.

Responsibilities

Project Management

• Represent regional D&A; lead, drive, and be accountable for the delivery of the following regional commercial analytics products:
  • MER Customer Engagement Score Dashboard
  • MER Omni Channel Dashboard
  • MER Campaign Tracker Dashboard
  • MER Leadership Insights Dashboard
• Act as project manager and go-to person for:
  • Business requirements collection
  • Translating and describing business requirements in Jira Ticket for MER IT
  • Answering markets questions / clarifications
• Understand business stakeholders’ priorities to help translate their needs into business requirements.
• Ensure with MER IT and Scrum Master that backlog tickets are estimated, prioritized, and planned seamlessly and in the right sequence in sprint planning.
• Implement robust refinement practices and customer feedback loops to ensure business requirements and features delivered are aligned with business/user/requestor needs.
• Participate in all agile ceremonies (stand up, refinement, sprint planning, etc.) and provide input when needed.
• Communicate via release newsletter the release update to region and market stakeholders.
• Establish and manage close relationships with market D&A teams, MER IT.
• Collaborate with market D&A teams, anticipate incoming demand and ad-hoc requests, and create a seamless delivery process as well as update documentation when needed.
• Lease, escalate (on incidences, bugs, etc.) within MER IT, MER AMS, and global Data Sources teams.
• Be accountable for providing feedback on layout enhancement by having a sharp eye on UI/UX.

Business Analysis

• Act as business analyst for relevant regional needs that surface during the development of those commercial analytics products (or ad-hoc), deep dive into data analysis, comparisons across markets, develop a deep understanding of the problem to solve, and possess the ability to present solutions/options to regional stakeholders and drive delivery via MER IT.
• Examples of business analysis requests:
  • Discrepancies across dashboards
  • Various methodologies to split channels by Business Unit
  • Metric calculation discrepancies region versus global

Voice of Business

• Act as ‘voice of business’ towards MER IT on:
  • Data acquisition topics
  • Global-to-region data migration projects
  • Regional datamarts
• Routinely keep business informed on project progress, quality standards, data availability timelines, and documentation.

Requirements

• 3+ years of experience in business analysis and project management
• Hands-on experience with database querying (SQL) and Excel
• Strong analytical thinker and problem-solving skills
• Familiar with Qlik from the consumer perspective
• Familiar (or prior usage) of Atlassian (Jira & Confluence)
• Excellent interpersonal and oral and written communication skills
• Self-motivated, proactive, ability to work independently and collaborate seamlessly
• Ability to operate in a complex matrix environment and have strong organizational skills to create structure and clarity
• Effectively communicate complex concepts in simple ways
• Ability to self-learn and develop business and technical knowledge quickly
• Experience with different ways of working and delivery methodologies – agile, kanban
• Demonstrated ability to collaborate and lead with diverse groups of work colleagues and positively manage ambiguity
• Ability to react well to rapidly changing requirements with a positive attitude
• Understanding of healthcare, technology, and analytics

We Offer

• Competitive salary
• Hybrid work model
• Opportunity to work in a dynamic and innovative environment

About the Company

The Workly s.r.o.

4D CENTER, Kodaňská 1441/46,

101 00, Praha 10.

Contact:

[email protected]

• 420 775 371 991

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