Remote Freelance Travel Consultant | Customer Support & Travel Services
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Job description
About the Position
Dreamport is an international travel platform providing digital tools and training for individuals interested in customer support and travel services in a remote environment. This position is suitable for candidates in Nigeria looking for remote call center–style roles, English-speaking sales and customer support opportunities, or remote freelance opportunities with international clients.
Responsibilities
- Respond to inbound customer inquiries related to travel services
- Communicate with customers in English in a clear and professional manner
- Provide information on available flight and travel options
- Assist with booking processes using internal systems
- Maintain accurate records of customer interactions
- Follow internal guidelines and service standards
Requirements
- Intermediate to advanced English proficiency
- Strong communication and customer service skills
- Reliable internet connection
- Ability to work independently in a remote environment
- Basic computer literacy
Preferred Skills
- Experience in call center, BPO, or customer support environments
- Familiarity with remote communication tools
- Sales or client-facing experience
Work Format
- Remote, online-based activity
- Flexible availability based on peak demand during international hours
- Availability during international business hours is preferred
- Communication with customers via chat and voice channels
Training and Onboarding
- Initial onboarding period: up to 2 weeks
- Includes training on systems, workflows, and communication standards
- Access to ongoing support and learning materials
Compensation
This is a performance-based compensation model. Earnings depend on completed bookings and level of activity. Typical monthly results vary depending on time commitment and experience. No fixed salary is provided.
We Offer
- Flexible remote work opportunity
- Access to global clients and digital booking systems
- Ongoing training and support materials
About the Company
Dreamport is a freelance platform. This is not an employment opportunity. Independent consultants are responsible for their own taxes, insurance, and business operations.
Apply Now
Interested candidates can apply directly through our platform. We will contact you and maybe soon you will be here at our office, drinking great coffee!
© Dynatech. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Dynatech is the heart and soul of Dyninno Group’s market leading tech solutions in travel, finance and entertainment.Originally established as an IT center at the turn of the millennium, Dynatech now has over 300 talented employees working in IT, marketing, sales, finance, HR and other areas, and serves as the main competence hub for the entire group and its global operations.With its roots in the Silicon Valley startup culture, Dyninno Group prides itself for finding and cultivating incredible and diverse talent across the globe. Over the last 17 years, it has grown from a small startup in San Francisco into a large multinational conglomerate with over 3,500 employees and 14 offices across the globe, including Dynatech.