Remote Medical Care Agent

About the Position

Front Desk Helpers, a woman-founded outsourcing company based in New Jersey, USA, established in 2015, is currently seeking a Remote Medical Care Agent for a medical clinic in New York. This is a fully remote, full-time position. If you are passionate about providing excellent customer service and have a background in the medical field, we encourage you to apply!

Responsibilities

• Make outgoing calls to the patients of the clinic
• Follow up on patient health by asking standard questions
• Enter answers to the questions into the system
• Respond to patients’ questions
• Build a positive/trusting relationship with patients
• Manage the schedule depending on the load of work

Requirements

• Proficiency in English and Russian
• Previous experience in the medical field or medical education
• Excellent telephone communication skills
• High level of customer service expertise
• Ability to manage difficult customers effectively
• Strong communication and organizational skills
• Ability to work independently and manage time efficiently

Working Hours

• The working hours are from 11am to 7pm New York time, totaling 40 hours per week

Compensation

• This role provides a competitive monthly salary, including compensation during the training time. We are offering a rate of $4 per hour during training and $7 per hour thereafter.

We Offer

• Paid training to prepare you for work in the new company
• A competitive salary that is paid in USD
• The opportunity to work within an experienced team with supervisory support
• A chance to start a new career path in the medical field
• The ability to work remotely
• Learn how to work with world-used programs and applications
• Seven days of paid vacation annually after one year of employment
• Open-minded management that is easy to contact
• Equal opportunities for individuals of any age, gender, or nationality

How to Apply

Interested candidates should submit their resume in English to [email protected]

About the Company

Front Desk Helpers is committed to offering stable job opportunities, encouraging ongoing personal growth, and enabling collaboration with top-tier international professionals. We believe in tomorrow, and passion is contagious. We aim high! We build a company where each of our team members cares about each other, our products, and our clients.