About the Position

Built for B2B. Recognized in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening. Learn more →

Renewals Account Manager

Grand Rapids, Michigan

Ready to build a career in SaaS Account Management? We’re looking for a motivated professional to join our team as a Renewals Account Manager, a perfect opportunity to join an amazing company with an outstanding product, stellar team members, and the best clients. Oktopost is the place for you!

When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.

Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. While our social suite enables marketers to manage, scale, and measure social media programs, our Marketing Intelligence solution empowers content and brand teams to build competitive strategies based on market insights.

Trusted by global brands in over 50 countries and fully integrated with the modern marketing tech stack, we’re a dedicated team focused on helping our customers succeed.

We are looking for a proactive, relationship-driven Renewals Account Manager to join our team. Reporting to the Account Management Team Lead, you will oversee a dedicated portfolio of Oktopost customers, focusing on securing long-term retention through value-based partnerships. This role is designed for a dedicated professional who thrives on nurturing client success and acting as a trusted advisor to drive retention through product expertise and commercial negotiation.

Responsibilities

• Oversee a dedicated portfolio of Oktopost customers
• Focus on securing long-term retention through value-based partnerships
• Act as a trusted advisor to drive retention through product expertise and commercial negotiation

Requirements

• Account Management
• Client Retention
• Commercial Negotiation

Job Benefits

• Opportunity to join an amazing company with an outstanding product
• Stellar team members and the best clients
• Work with a dedicated team focused on helping customers succeed

Apply Now

If you are ready to build a career in SaaS Account Management, apply now or send your resume to [email protected].

Can't find the position you're looking for?

We're always on the lookout for talented people to join Oktopost, feel free to send your resume to [email protected] or drop us a line.