About the Position

Renewals Representative (German Speaking)

Location: Hungary

Employment Type: Permanent

Remote: Yes (preference for Budapest proximity)

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Our solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

You will manage a high-volume book of mid-market renewal accounts across EMEA. This role requires strong organization, outbound discipline, and the ability to work closely with both field sales and channel partners to secure on-time renewals.

Responsibilities

Manage a high-volume portfolio of renewal opportunities
Achieve quarterly sales goals and drive the renewals sales process
Proactively engage customers and channel partners 90–120 days before expiry
Work in close alignment with field AEs on shared accounts
Drive urgency through partners to secure timely quotes and orders
Identify churn risk early and escalate with proposed solutions
Maintain accurate forecasting and pipeline hygiene in SFDC
Deliver consistent outbound activity to protect revenue
Own and manage the end-to-end renewals process, including maintaining an accurate forecast status in SFDC
Collaborate with the account executive and channel team
Identify cross-sell opportunities
Identify natural expansion

Requirements

Experience

2–5 years in renewals, sales, or account management (SaaS preferred)
Comfortable managing a high-volume book of business in:
- Commercial
- Midmarket
- Enterprise
Experience in selling through and with channel partners, and ability to thrive in a team selling environment
Proficient in Salesforce (SFDC) and any CRM tools
Fluency in both German and English

Skills and Behaviours

Strong organizational skills; comfortable managing volume
Confident and experienced in outbound activity (phone, email, follow-up cadence)
Participate in call out days to partner and end users
Success with working as a team, Sales AE and Channel
Comfortable navigating partner-driven sales cycles
Resilient and able to persevere through objections
Coachable and open to structured processes
Takes ownership and proposes solutions, not problems
Team-oriented with a commercial mindset
Execute a planned cadence of engagement customers and put detailed strategic account plans in place where appropriate.
Looks to enable course correction and contribute to a successful team
Work in support of the new business sales team when their expansion business is in conjunction with a pending renewal to ensure full renewal is achieved and partnering to support the additional growth solutions to the customer’s desired cybersecurity and business outcomes.

We Offer

Remote-first working model
Employee-led diversity and inclusion networks
Annual charity and fundraising initiatives
Global employee sustainability initiatives
Global fitness and trivia competitions
Global wellbeing days
Monthly wellbeing webinars and training

About the Company

At Sophos, we believe in the power of diverse perspectives to fuel innovation. We encourage you to apply even if you don't check every box in the job description. Your unique experiences and skills might be exactly what we need to enhance our team.

Ready to Join Us?

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Renewals Representative (German Speaking)

Job description