Research Manager, Consumer Insights (Automotive)

About the Position

Research Manager, Consumer Insights (Automotive)

NIQ CMI’s Customer Success Team is focused on delivering world-class insights and reports to clients, striving for a very high level of Customer Satisfaction and advocacy. Customer Success is NIQ’s key department, instrumental for the company’s success.

Responsibilities

In your role, you would:

• Lead a team of junior analysts to deliver consistent and high-quality actionable insights
• Build and maintain strong relationships with senior client stakeholders
• Coach, develop, and inspire the team to develop careers and drive innovative approaches to client briefs
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ CMI can offer
• Proactively share and exchange best practice and industry knowledge across NIQ internal teams
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper, and Qualitative research
• Entrusted to deliver flawless research and analytics to clients
• Be responsible for identifying opportunities through day-to-day engagements with clients, handing off opportunities to Account Development to pursue
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, delivering clear and actionable recommendations to clients to help them grow their business

Requirements

• Minimum 5+ years of experience in data analytics, insights delivery, or market research, preferably in an agency environment
• Open to work with the automotive industry clients
• Awareness of the consumer data analytics industry, business model, products, services, and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions, etc.
• Awareness of market trends and their interdependencies impacting customers
• Excellent time management and prioritization skills with a proven track record of delivering projects on time
• Problem-solving and solutions-oriented
• Customer-centric mindset
• Good at building relationships, internally and with clients
• Strong verbal and written communication skills
• Coaching or managerial experience
• A positive and creative approach to problem-solving
• Excellent presentation skills
• Capable of leveraging tools such as Microsoft Excel and PowerPoint

We Offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com.

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.

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