Resident Community & Co-Creation, Assistant Manager, Test Course Operation
Job Description, Responsibilities & Requirements
About the Position
Resident Community & Co-Creation, Assistant Manager, Test Course Operation
Location: Susono, Shizuoka / Woven City, Japan
Work Type: Hybrid
About Woven by Toyota
Woven by Toyota is enabling Toyota’s transformation into a mobility company. Our mission is to challenge the current state of mobility through human-centric innovation, expanding what “mobility” means and how it serves society. Our work centers on four pillars: AD/ADAS, Arene, Woven City, and Cloud & AI. Together, we’re working toward a world with zero accidents and enhanced well-being for all.
About the Role
Toyota is redefining mobility by enhancing the movement of people, goods, information, and energy. Woven City serves as a test course for mobility, centered around three core concepts: A Living Laboratory™, Human-Centered, and Ever Evolving City™. We bring together a diverse community of people to co-create, develop, and refine innovative products and services. You will report to the Lead of Tenant & Co-inventor Relations, and this job’s workplace type is hybrid (office and remote).
For more information about Woven City, please visit: Woven City
Responsibilities
- Form and operate a community among residents, including inventors, and accompany residents to participate in co-creation/PoC activities
- Be close to residents from move-in to move-out, and eliminate concerns and improve satisfaction in living and PoC activities
- Improve operations based on issues and ideas generated in the course of activities, and accompany residents
- Build long-term relationships with residents, including those outside the Woven City area and those who have moved out
- Plan and operate facilities that serve as the foundation for community formation, information dissemination, and management of external staff
Requirements
- Bachelor’s degree or equivalent practical experience
- Professional experience in community management, facility operations, area management, or urban/community development
- Experience leading or driving projects involving internal teams and external stakeholders
- Experience planning and operating events, or creating content based on communication strategies
- Business-level proficiency in Japanese and conversational level in English
- A proactive mindset toward creating new value, with the ability to think beyond oneself, translate ideas into concrete actions, and execute them
- A positive and purpose-driven attitude, with the ability to enjoy interacting with diverse people and work closely with residents and community members to identify challenges and ideas together
Even if you do not meet all of the above qualifications, we encourage you to apply if you have a strong interest in this role and relevant experience.
Nice to Have
- 1+ year of business experience in:
- Planning and operating facilities or spaces that contribute to community building
- Practical experience in community management or area management
- Managing external staff, vendors, or partner organizations
- Experience in urban/community development or building relationships with local communities
- Experience involved in new business development, proof-of-concept (PoC) initiatives, or user-participatory projects
We Offer
- Competitive Salary - Based on experience
- Work Hours - Flexible working time
- Paid Holiday - 20 days per year (prorated)
- Sick Leave - 6 days per year (prorated)
- Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
- Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
- Housing Allowance
- Retirement Benefits
- Rental Cars Support
- In-house Training Program (software study/language study)
Our Commitment
- We are an equal opportunity employer and value diversity.
- Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.
Important Points
- All interviews will be arranged via Google Meet, unless otherwise stated.
- The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.
- We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.
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