Responsible AI Governance Lead - Hybrid

About the Position

Mapfre is seeking a Responsible AI Governance Lead to shape how ML, GenAI, and Agentic AI solutions are designed, evaluated, and deployed responsibly. This role combines hands-on AI expertise with the judgment to enable responsible innovation in insurance. Working alongside data scientists, AI engineers, and business teams throughout the AI lifecycle, you will apply hands-on technical expertise to challenge solution designs, test model and agent behavior, and embed practical controls.

Responsibilities

• AI Governance Program: Lead the operation and continuous improvement of Mapfre’s AIS Governance Program, including its operating model, accountability structures, decision forums, standards, and alignment with enterprise strategy and risk appetite.
• AI Inventory & Lifecycle Governance: Maintain and improve an enterprise AI inventory covering tools, platforms, use cases, data products, models, systems, vendors, and agents, during their lifecycle.
• Responsible AI Policies & Controls: Develop and maintain Responsible AI policies, standards, procedures, assessment frameworks, and control requirements covering fairness, explainability, transparency, human oversight, privacy, security, robustness, and accountability.
• AI Risk, Approvals, and Regulatory Readiness: Partner with Risk, Compliance, Legal, Privacy, Security, Audit, and Architecture teams to assess and coordinate governance reviews, risks, and approval decisions for AI tools, platforms, and use cases.
• AI Technical Assurance & Delivery Partnership: Collaborate with data, AI, architecture, security, and delivery teams to review AI solution design, development, implementation, and operation to shape evaluation approaches and embed Responsible AI controls.
• Education, Awareness & Enablement: Build Responsible AI knowledge through practical and targeted guidance, training, communications, reusable assessment templates/tools, and governance forums.
• Innovation & Continuous Improvement: Evaluate emerging AI governance frameworks, technologies, standards, and regulations; recommend improvements; and support Mapfre’s long-term AI maturity and governance roadmap.

Requirements

Required

• Bachelor's degree in Computer Science, Information Systems, Mathematics, Data Science, Engineering, Analytics, or a related field.
• 12+ years of experience, including substantial hands-on Data Science or AI experience and 4+ years of experience in Data & AI Governance, model validation, risk management, or technical AI assurance.
• Strong understanding and hands-on experience in Machine Learning, Generative AI, AI Agents, LLMs, model lifecycle management, and AI delivery practices. Proficiency in Python and SQL, with the ability to reproduce and interpret model performance, fairness, and explainability assessments and conduct targeted technical testing.
• Experience developing governance frameworks, policies, standards, operating models, or enterprise programs, including AI inventories, risk assessments, approval workflows, control evidence, and remediation tracking.
• Experience working with cross-functional teams including Business, Technology, Security, Risk, Compliance, Legal, and Data Science/AI organizations.
• Strong project management and prioritization skills, with demonstrated ability to coordinate cross-functional reviews and drive decisions, approval conditions, and remediation to completion.
• Strong communication, stakeholder management, facilitation, and influence skills.
• Strong understanding of data governance, privacy, security, and risk management principles.

Preferred

• Experience establishing or operating an AI Governance, Responsible AI, Model Risk Management, or AI Compliance program.
• Familiarity with Responsible AI frameworks such as NIST AI RMF, ISO 42001, OECD AI Principles, or similar industry frameworks.
• Experience working with AI lifecycle platforms, model registries, governance tools, or AI observability solutions.
• Professional certifications in AI, Data Governance, Risk Management, Security, or Project Management.

We Offer

• Salary Range: $121,100 - $182,000
• Benefits Highlights:
  • Paid Time Off (PTO)
  • 401(k) & Profit Sharing
  • Medical, Dental, and Vision Coverage
  • Other Benefits: STD, LTD, Life Insurance, FSA, HSA, and various wellness programs

About the Company

As a global insurance leader with a strong local presence, Mapfre offers more than a job-we provide a purpose-driven career where your growth, well-being, and impact truly matter. Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Apply now to join our team and help shape the future of AI governance at Mapfre.