Retail IT / Delivery Domain Manager

About the Position

Retail IT / Delivery Domain Manager (all genders)

Location: Paris, France

Why Valtech?

At Valtech, we are the innovation-through-experience company, a trusted partner for the world's most renowned brands. For our employees, we offer development opportunities, a culture based on values, an international career, and the chance to shape the future of customer experience.

Opportunity

At Valtech, you will find an environment conducive to continuous learning, tangible impact, and professional growth. Whether you are developing new digital solutions, challenging conventional wisdom, or building the next generation of customer experiences, your work will contribute to transforming industries.

We pride ourselves on:

• Our work and the innovation we encourage
• Our values: "share, dare, care"
• A company culture that promotes creativity, diversity, and autonomy
• Our global, borderless structure, enabling seamless collaboration

Role

As a Retail IT / Delivery Domain Manager (all genders), you are passionate about experience innovation and constantly seek to push the boundaries of what is possible. You bring +10 years of experience, a spirit of personal development, and a desire to make a lasting impact.

You will thrive in this role if you are someone who is:

• Curious and capable of solving complex problems and challenging established practices
• Values collaboration and knowledge sharing within a team
• Excited about working at the intersection of technology, creativity, and data
• Has proven experience in agile practices and consulting (a plus)

Responsibilities

Valtech, the leading Oracle Retail partner for an international luxury brand, is looking for a Client Partner / Delivery Manager. The role involves leading the team in charge of retail information systems, with a focus on the Oracle Retail Xstore/EICS/OMS solution deployed globally.

Roadmap

• Work with international business teams (60+ countries) to evaluate new projects: challenge and qualify needs, assess feasibility, provide effort estimates, identify constraints and dependencies.
• Ensure that the committed roadmap aligns with the team's capacity (120+ retail specialists).
• Ensure that cross-domain dependencies (architecture, security, governance) are identified and secured.

Team Management

• Lead a team of 120+ retail specialists within a global account of 300+ people, in a tripartite governance (client, integrator cockpit, Valtech technical delivery).
• Ensure the team has the right profiles; recruit internally and through external consultants.
• Grow team members (promotions, individual development plans).

Budget

• Manage and defend the retail program budget.
• Ensure that actuals are in line with the committed budget.
• Build budget revisions with business and IT counterparts.

Delivery

• Allocate projects to project managers based on their expertise and development plans.
• Ensure the progress of ongoing projects; support teams on key phases and review deliverables.
• Manage risks and inter-stream dependencies; alert and prioritize in case of blockage.
• Ensure the stability of points of sale (600+ stores); manage incidents (communication, impact analysis, remediation, RCA).
• Ensure ongoing compliance with non-functional requirements: version upgrades, legal/fiscal compliance, security, group compliance.

Qualifications Required

To be eligible for this position, you must possess the following essential qualifications:

• +10 years of experience in Retail IT, including several years in large-scale program/domain leadership.
• Solid knowledge of retail processes: sales, payments, after-sales service, inventory management, store operations.
• Ability to translate business needs into robust technical solutions (Oracle Retail Xstore/EICS/OMS, SaaS).
• Natural leadership, excellent communication in a multicultural environment (EMEA/India).
• Multi-priority management in a complex and evolving environment (SAFe program, PI planning).
• Expertise in omnichannel environments and SOA/API/ETL architecture.
• Proven experience in managing technology partners and multi-party governance.
• Experience in premium/luxury retail environment.
• Fluent French and English.

If you do not possess all the mentioned qualifications or if you have gaps in your background, we encourage you to apply. At Valtech, we recognize the richness of talents and value the plurality of perspectives and the thirst for learning.

Commitment to Inclusion

We design experiences that suit everyone - and it starts with our teams. At Valtech, we are committed to building an inclusive culture where every individual feels supported to grow, thrive, and achieve their goals. Regardless of your background, you have a place here. Explore our Diversity and Inclusion site to learn more about our actions towards a more equitable Valtech.

Benefits and Advantages

This is a full-time position based in Paris/France (75002).

In addition to a competitive compensation package, we offer:

• Flexibility, with options for hybrid work: 3 days on client site, 2 days remotely
• Growth opportunities, with international mobility and professional development programs
• Learning opportunities, with access to cutting-edge tools, training, and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide you with all the details during the recruitment process.

Recruitment Process

Once your application is submitted, our Talent Acquisition team will review it within a few days. If your skills and experience match the position, we will contact you for the next steps.

⚠️**Beware of fraud: only interact with official email addresses ending in @valtech.com*.*

We are committed to inclusion and accessibility. If you need reasonable accommodation during the recruitment process, please indicate it in your application or inform your Talent Partner.

About Valtech

Valtech is an innovation and experience company dedicated to offering a better way to experience the world. By combining expertise, sectors, and cultures, we help brands create value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we support the transformation of major companies such as L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and many others.

At Valtech, transformation is not just talk. We make it happen. Our employees are at the heart of our success, and we cultivate an environment where every talent can thrive, evolve, and innovate.

Ready to imagine the future? Join us.

In accordance with the German Equal Treatment Act and its French equivalent, job offers must be published in a non-sexist manner. We use the term (all genders) to specify that this position is open to all genders in these countries, even if the job title itself may be translated or interpreted as "masculine" in German or French.