About the Position

Ringostat is a Ukrainian AI platform for business that provides telephony, call tracking, and call analytics tools. Our success is proven by the trust of over 3,500 companies, including well-known brands such as OLX, Bosch, Ajax Systems, LUNA, Epicenter, and DOM.RIA. We have a wide partner network with more than 300 top digital agencies, integrators, and other companies in 33+ countries that use our product daily to improve their business results.

We are looking for a strong and autonomous specialist who thinks of RevOps as a single system, can take complex processes, break them down into parts, and reassemble them so that they work better, more stably, and at scale. Here, you will work not with individual tasks, but with processes - optimizing, restructuring, and making them more efficient for the business.

Responsibilities

Develop and maintain operational processes: ensure the stable operation of CRM, automation, and operational processes in coordination with the RevOps team.
Configure and optimize automation and integrations: design, test, and maintain the logic of automations in Zoho CRM and related systems.
Conduct data and process audits: monitor data quality and process execution, identify issues, report them to team leaders, and initiate system improvements.
Perform RevOps analytics and reporting: generate daily and weekly reports on key metrics, errors, and business requests.
Develop and maintain dashboards and KPIs: work with BI tools, update analytical slices, and help teams correctly interpret data.
Optimize processes and documentation: participate in funnel, SOP, and automation reviews; implement improvements and maintain up-to-date documentation.
Test and implement new tools: evaluate the effectiveness of new systems and technologies (including AI) and propose automations to increase team productivity.
Support team and cross-functional interaction: support employee onboarding, be the point of contact for operational issues for sales, marketing, and other departments, and ensure process stability in the team.

Requirements

Hard Skills

Experience in RevOps / Operations / CRM integrations / Sales Ops / Marketing Ops for 1-2 years.
Practical experience in configuring CRM systems: automation, webhooks, custom fields, pipelines, rules, notifications.
Experience with BI tools: Google Data Studio / Looker / Power BI / Metabase.
Basic knowledge of SQL or Python: select queries, filtering, joining tables, simple scripts.
Understanding of API principles and experience using Zapier / Make / n8n.

Soft Skills

Systemic thinking and focus on order in processes, CRM, and reporting.
Proactivity: the ability to not only complete tasks but also initiate process improvements, increase their efficiency and stability.
Resistance to complex and long-term tasks, willingness to work with iterations and bring solutions to a quality result.
Ability to structure requirements, documentation, automation logic, and processes in general.
Effective communication with sales, account teams, and managers; ability to explain complex solutions simply and clearly.

Nice to Have

Experience in building end-to-end customer journey processes: from first contact to repeat purchase without manual transfers and chaos.
Strong process and solution documentation skills.
English at the Intermediate+ level: working with technical documentation, participating in English-language discussions, recording short videos.

We Offer

Flexible working hours with the ability to start the workday between 8:00 and 10:00 and finish between 17:00 and 19:00.
Opportunity to work fully remotely or in the office (Odesa, Kyiv, Kharkiv, and Cherkasy). Offices are autonomous in case of power outages.
Paid vacation - 18 working days, 8 paid sick days per year without certificates, and 11 public holidays.
50% compensation for professional training: courses, webinars, etc.
Social package in the format of Cafeteria Plan - 3000 UAH per quarter, which you can spend on education, sports, health, hobbies, etc. The company compensates 50% of the expenses, and the choice is yours!
Additional paid days off provided for certain life circumstances.
Internal corporate discounts on food orders, entertainment, household services, technology, training, books, health, sports, and financial services.
Quick decision-making and idea testing - absence of unnecessary bureaucracy and micromanagement.
Professional events and chats for experience sharing within the group of companies.
A clear position and concrete actions towards achieving Victory. Since the start of the full-scale invasion, we have allocated over 4,000,000 USD for military and humanitarian purposes.

And we consider one of the most significant advantages to be working in a company where you are heard and listened to, and the manager and team are open to dialogue and suggestions 😉

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Contact

You will be contacted by:

Юлія, Recruiter

Revenue operations specialist

Job Description, Responsibilities & Requirements