Risk Officer
Primary stack
Nice to have's
Job description
About the Position
Our client, a leading provider of turnkey gaming platform solutions, is seeking a motivated and detail-oriented Risk Officer to join their team in Limassol. This role offers an excellent opportunity for a professional with experience in payments, risk, or operational roles to work in a professional environment with opportunities for learning and growth within a strong team.
Reference #: GC006128
Responsibilities
- Processing new client account openings in line with KYC requirements and internal procedures
- Reviewing and updating existing client accounts to ensure all documentation and information remain accurate and up to date
- Monitoring customer accounts and transactions to identify potential fraud, risk, or unusual activity
- Investigating, documenting, and escalating suspicious transactions in accordance with company policies and procedures
- Reviewing and processing customer deposit and withdrawal requests in a timely and accurate manner
- Communicating with banks and payment service providers when required to support smooth payment operations
- Using internal risk, fraud, and payment systems to support healthy deposit conversion rates and manage chargeback levels
- Responding to and resolving customer queries in a professional, efficient, and customer-focused manner
- Collaborating closely with other departments to ensure a smooth client experience and operational efficiency
- Ensuring ongoing compliance with internal policies and external regulatory requirements
- Maintaining a high level of professionalism, accuracy, and confidentiality at all times
- Escalating complex or unclear cases to management when necessary
Requirements
- Willingness to work rotational 24/7 shifts: (08:00 – 16:00, 16:00 – 00:00, 00:00 – 08:00)
- Previous experience in payments, risk, or operational roles will be considered an advantage
- Excellent command of English, both written and spoken
- Strong attention to detail with a high level of accuracy in execution
- Comfortable working with computers; basic to intermediate Excel skills required
- Strong sense of responsibility, reliability, and willingness to learn
- Ability to work in a fast-paced, structured operational environment
- European citizenship required
We Offer
- Continuous learning and development opportunities
- Ongoing training and professional growth programs
- 21 days of paid annual leave
- Paid sick leave
- Private medical health insurance
- Weekly complimentary office lunch
- Unlimited snacks, coffee, and beverages
- Employee discounts across health, wellness, fitness, beauty, dining, and other services
- Referral bonus program
- Birthday vouchers and celebration perks
- Regular team-building activities and company events
- A supportive, collaborative, and inclusive working environment
About the Company
Our client has been a leading provider of turnkey gaming platform solutions, empowering partners worldwide to launch, operate, and scale successful online casino and sportsbook brands.
APPLY FOR THIS JOB
Are you planning your next professional move?
Contact us and let us assist you in making the right one.
UPLOAD YOUR CV
Golden Careers
© Golden Careers Recruitment. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Golden Careers is a recruitment agency based in Limassol, Cyprus offering Headhunting and Recruitment services in businesses of all sizes and types.