Roaming Business Expert – Tieto Tech Consulting (m/f/d)

About the Position

Roaming Business Expert – Tieto Tech Consulting (m/f/d)

Location: Ostrava, Czech Republic

Employment Type: Full-time

Work Location Type: Remote

Responsibilities

• Customer Representation:

  • Act as the commercial voice of the customer in all IOT negotiations, ensuring their strategic and financial objectives are met.
  • Translate customer P&L targets into negotiation strategies and commercial outcomes.

• Negotiation & Contract Management:

  • Lead bilateral and multilateral negotiations with roaming partners and groups to secure optimal IOT terms.
  • Ensure contracts reflect agreed commercial conditions and are aligned with GSMA standards and RAEX processes.
  • Monitor contract lifecycle and proactively manage renewals and amendments.

• Financial Reconciliation & Settlements:

  • Perform regular reconciliations between operational and financial data (e.g., invoices, payments, service delivery, usage reports).
  • Validate and process settlement reports, ensuring accuracy of financial postings and balances.
  • Perform Monthly Accruals for discounted commercial deals.
  • Support monthly and quarterly financial closing activities, ensuring all settlements are captured and accrued correctly.

• Commercial Strategy & Analysis:

  • Analyse roaming traffic, cost trends, and partner performance to identify negotiation opportunities.
  • Collaborate with finance, pricing, and analytics teams to model commercial scenarios and assess impact on customer P&L.
  • Support the development of roaming pricing strategies and discount frameworks.

• Stakeholder Engagement:

  • Maintain strong working relationships with internal stakeholders (e.g., finance, legal, operations) and external roaming partners.
  • Provide regular updates and reporting to the customer on negotiation progress, risks, and outcomes.

• Market Intelligence & Compliance:

  • Stay informed on industry trends, regulatory developments, and competitive benchmarks.
  • Ensure all agreements comply with GSMA guidelines, roaming regulations, and internal governance.

Requirements

• Bachelor’s or Master’s degree in Business, Economics, Telecommunications, or related field
• 3–7 years of experience in roaming, wholesale, or telecom commercial roles
• Experience negotiating IOT agreements or managing roaming partnerships
• Fluency in verbal and spoken English; additional languages are a plus
• Strong presentation skills

Personal Skills

• Growth Mindset: Eager to learn, adapt, and continuously improve negotiation strategies and outcomes
• Can-Do Attitude: Proactive, solution-oriented, and resilient in the face of challenges
• Accountability: Takes ownership of deliverables and follows through on commitments
• Collaborative Spirit: Easy to work with, respectful, and able to build trust across cultures and teams
• Professionalism: Maintains a high standard of integrity, discretion, and customer focus in all interactions

We Offer

• Opportunity to grow your telecom expertise in a diverse portfolio of BICS products
• Unmatched growth opportunities with BICS vast network and customers around the world
• Join a decade-long partnership with BICS, a global telecommunication enabler

About the Company

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)