Tech Stack
MS OfficeCRMSalesMS Excel
Job Description, Responsibilities & Requirements
About the Position
We are looking for a qualified Sales Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders, and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets.
Responsibilities
- Process orders via email or phone
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features
Requirements
- Proven work experience as a Sales Administrator or Sales support agent
- Hands-on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- A team player with a high level of dedication
- Ability to work under strict deadlines
- Certification in Marketing, Sales, or relevant field is a plus
We Offer
- Opportunity to be part of a dynamic sales team
- Professional growth and development
- Competitive compensation package
About the Company
[Company description if present]