Job Description, Responsibilities & Requirements
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About the Position
We are seeking a Sales Development Representative with 2+ years of experience in B2B tech or IT services to join our team in Ukraine. This role focuses on lead qualification and conversion.
Responsibilities
- Respond promptly to all inbound inquiries generated via website, content, webinars, and marketing campaigns.
- Conduct thorough qualification conversations to assess lead fit, budget, timeline, and decision-making authority.
- Nurture MQLs through structured outreach sequences (email, LinkedIn) until they are converted to SQLs.
- Prepare and deliver tailored presentations about Alcor’s service offerings (EOR, IT Recruitment, R&D Center) to prospects.
- Coordinate internally with marketing, recruitment, and operations teams to gather relevant data, case studies, and materials needed for pre-sales activities.
- Schedule and manage the handoff of qualified leads to the Sales Leader by booking discovery calls.
- Maintain accurate and up-to-date records of all lead interactions, pipeline status, and follow-up actions in the CRM.
- Provide feedback to the marketing team on lead quality, messaging gaps, and conversion trends.
- Support continuous improvement of pre-sales playbooks, scripts, and qualification criteria.
- Willingness to test and optimize outbound acquisition channels.
Requirements
- 2+ years of experience in an inbound SDR, inside sales, or pre-sales role, ideally in B2B tech or IT services.
- Strong understanding of lead qualification frameworks (BANT, MEDDIC, or similar) and the MQL-to-SQL conversion process.
- Excellent verbal and written communication skills in English (C1).
- Hands-on experience with CRM platforms and email tools.
- Ability to deliver compelling presentations and other sales materials with the help of a graphic designer.
- Strong organizational skills with the ability to manage multiple leads and stakeholders simultaneously.
- Collaborative mindset with experience coordinating across marketing, operations, and delivery teams.
- Result-orientation and focus on continuous improvement and optimization.
Nice to Have
- Experience with outbound platforms and familiarity with the IT services, EOR, or staff augmentation industry will be a strong advantage.
We Offer
- Opportunity to start outbound prospecting strategies.
- Time Off Benefits: 20 fully covered days off, 3 additional days off, fully paid sick leave, days off for all national public holidays, a mental health day off to recharge after stressful events.
- Tool subscriptions: access to paid AI tools and other platforms to boost efficiency and support learning.
- Pet-friendly office in Kyiv: if you are in Kyiv, bring your furry friends to work with you.
- Supporting Ukraine: we proudly donate monthly to the Armed Forces, supporting colleagues’ fundraising projects.
- IT kit provided: we equip you with devices for work.
- Culture and vibe. We have drive, focus, freedom, and a wow effect in every project. And yes, we genuinely love what we do 😉
About the Company
Alcor builds tech R&D centers for US tech product companies in Latin America and Eastern Europe – from 0 to 100 Silicon Valley-caliber engineers in a year. Our solution is a one-of-a-kind engineering infrastructure with tech recruitment, Employer of Record, and operational support that People.ai, Sift, Ledger, Dotmatics, and many others have already benefited from.
Headquarter: Palo Alto, California, United States
Founded: 2017
Size: 51-200 employees