Sales Development Representative (Middle East)

About the Position

Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.

With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

We are looking for a Sales Development Representative to drive growth in the Middle East region, identify and nurture leads, prospect for new opportunities, and set the stage for strong client relationships in AI automation and CRM market.

This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.

The role is based in Riyadh, Saudi Arabia.

Responsibilities

• Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
• Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and AI automation.
• Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
• Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
• Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
• Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.

Requirements

• Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
• Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.
• CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).
• Understanding of AI & CRM Trends: Familiarity with AI development and CRM software, with an understanding of how these technologies impact businesses.
• Open to working from the office in a hybrid environment.
• Native or fluent Arabic speaker.
• Confident English communication skills (B2+).

We Offer

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

About the Company

We wholeheartedly believe in our values.

They guide each decision we make, serving as the path we follow to achieve our goals.

One Team

Regardless of our location, we always work as one towards the same goal.

Genuine Care

We genuinely care about our customers, partners and co-workers. This is a defining part of our DNA.

Passion

We find meaning and purpose in what we do. We don’t make excuses and never stop until it’s done.

Strive for excellence

We push ourselves to deliver according to the highest standards.

Grow every day

We work hard to become a better version of ourselves and embrace an everyday improvement approach.

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