Sales Development Representative

About the Position

Sales Development Representative | Netherlands | Remote

Grafana Labs, the company behind Grafana Cloud, is seeking a Sales Development Representative (SDR) to join our 100% remote team in the Netherlands. Our platform, trusted by over 10,000 organizations, integrates AI with observability to provide unified visibility across all data. We are backed by leading investors and serve customers like Anthropic, Bloomberg, and Microsoft.

Responsibilities

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends.
• Follow up on inbound leads effectively and efficiently.
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
• Use Salesforce and Grafana dashboards for lead and account management and research.
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn.
• Drive effective discovery conversations to understand users’ needs and goals and provide them with the appropriate resources.
• Consistently meet new business opportunity and pipeline targets.
• Collaborate with cross-functional teams such as marketing and sales to win as a team.

Requirements

• Fluent in English (written and spoken)
• Open to feedback and coaching, always looking for ways to improve
• Clear and concise written and verbal communication style
• Excellent organizational skills and the ability to prioritize many tasks and demands
• Willingness and ability to take on any task - no matter how small or big - with a focus on quality
• Resourceful and proactive in an environment that is constantly evolving
• Driven by purpose and by winning with a team-first attitude
• Located in the Netherlands

We Offer

• 100% Remote, Global Culture: Bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization: Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication: Expect open decision-making and regular company-wide updates.
• Innovation-Driven: Autonomy and support to ship great work and try new things.
• Open Source Roots: Built on community-driven values that shape how we work.
• Empowered Teams: High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways: Defined opportunities to grow and develop your career.
• Approachable Leadership: Transparent execs who are involved, visible, and human.
• Passionate People: Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding: Thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key: Global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Compensation & Rewards

In the Netherlands, the OTE (On-Target Earnings) compensation range for this role is 58,750 EUR - 61,850 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

Equal Opportunity Employer

Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

About the Company

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.