Sales Development Representative
Primary stack
Nice to have's
Job description
Sales Development Representative
Scottsdale, Onsite
Redefine the future of customer experiences. One conversation at a time.
At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation-centric platform. Powered by AI, driven by human innovation.
Our culture is forward-thinking, customer-obsessed, and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
About the Position
The Sales Development Representative role is the launchpad for a successful career in high-tech sales. This is an entry-level, high-impact position designed to provide hands-on experience in modern outbound prospecting, sales technology, and AI-assisted selling.
As a SDR, you will master the fundamentals of outbound prospecting, qualification, and consultative selling while using modern sales tools to work smarter and move faster. Through structured onboarding and ongoing coaching, you will develop practical sales skills, gain expertise in Salesforce and modern sales technologies, and build a strong foundation for a long-term career in technology sales.
At Nextiva, our sales teams combine human connection with AI-powered insights to prospect smarter, personalize outreach, and create meaningful conversations with potential customers.
Responsibilities
- Engage prospects through an inbound motion, cold calling, email outreach, and social selling
- Qualify leads using the SPICED methodology
- Consistently manage daily activities to meet lead volume and pipeline generation targets
- Proactively learn and articulate the value of Nextiva’s products and services
- Partner with Account Executives to drive top-of-funnel activity and support revenue growth
- Leverage AI-powered tools (e.g., internal AI platforms, and sales intelligence tools) to enhance prospect research, personalize outreach, and improve outbound efficiency
Requirements
- Ability to work onsite five days per week at Nextiva’s Scottsdale headquarters.
- Strong verbal and written communication skills with comfort making outbound calls, writing emails, and engaging prospects.
- Interest in B2B SaaS or technology sales and willingness to learn Salesforce CRM, sales engagement tools, and Nextiva’s product suite.
- Organized follow-through, resilience, coachability, and motivation to succeed in an activity-driven sales environment.
- Sales, customer-facing, competitive, internship, athletics, leadership, or other performance-driven experience.
Nice to Have
- 1+ years of sales, customer-facing, or competitive experience.
- Familiarity with Salesforce or a similar CRM platform.
- Experience with SaaS, CRM, platform sales, technology, or a related industry.
- Comfort using AI-supported sales tools to research accounts, personalize outreach, build messaging, and streamline prospecting workflows.
- Familiarity with SPICED or another structured sales qualification methodology.
Nextiva DNA (Core Competencies)
Nextiva’s most successful team members share common traits and behaviors:
- Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
- Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
- Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, move between details and broader priorities, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.
We Offer
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.
Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.
- Health 🍏: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
- Insurance 💼: Life, disability, and supplemental indemnity plans
- Work-Life Balance ⚖️: Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
- Financial Security 💰: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- Wellness 🤸: Employee Assistance Program and comprehensive wellness initiatives
- Growth 🌱: Access to ongoing learning and development opportunities and career advancement
At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.
#LI-SP1 #LI-Onsite
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
© Nextiva. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Our mission is to become the market leader in providing affordable, powerful, and intuitive business communication services including VoIP phone service, virtual fax, analytics, virtual conferencing, customer management products, surveys, and chat, powered by our NextOS platform.Our vision is to become your number one choice for serving all of your business communication needs. Our primary objective is to reach this goal through creating powerful, simple, user-friendly products with the highest level of reliability, and providing what we call “Amazing Service®”In 2005, Tomas Gorny, Nextiva co-founder and CEO, was in search of a VoIP phone system that could support a business with over 300 customer service representatives. The solutions available on the market at the time were either too complicated, inefficient, overpriced, or all of the above. There just weren’t any low-cost and intuitive solutions available for businesses.This inspired Tomas to take action and revolutionize the VoIP market. He saw an opportunity to create innovative and inclusive phone solutions that businesses of all levels could affordably access. They also had to be user-friendly, flexible, and reliable.Nextiva was founded in 2006 and we embarked on a journey to develop and launch a first-class VoIP business solution.We focus on innovation.Our strategy and a huge key to our success has been our focus on innovation. We are constantly improving our products and services and transforming the communications industry by launching top-of-the-line solutions that make a difference.We’re on a mission to create the best products available. This mindset has allowed us to set a leading pace and determine the direction of our industry.Since we entered the market, we humbly take credit for changing some of its dynamics to the benefit of all businesses. We feel fortunate to have had a hand in reshaping VoIP when it was an emerging industry.Our success with VoIP allowed us to expand our offerings and create innovative new tools and solutions for businesses. We now offer a diverse line-up of unified communications products and services for small, medium, and enterprise-level businesses.Featured Products & Services:NextOS uniquely channels powerful workflow automation and predictive modeling into a natively-built platform that makes business communication an effortless experience. Solutions include:Nextiva Voice: Empower your team with the best business phone service on the market. Our feature-rich voice service is scalable for any business and you can manage it from wherever you go.Nextiva Chat: Live chat software lets you connect with customers in real-time.Nextiva CRM: Manage all your customer interactions in one place and gain the insight you need to turn customers into fans!Nextiva Surveys: Collect the answers you need with survey software that lets you understand your audience better. Make better decisions for your business.Nextiva Analytics: Our intuitive analytics software enables businesses to view, analyze, and act on their call data to make the best data-driven decisions for their business. Our dashboard makes it easy to interpret and visualize data from anywhere.Nextiva Office: Make the move from analog to VoIP. Smoothly transition from a traditional phone system to feature-rich VoIP services.Call Center Solutions: Instantly access your enterprise-grade call center solution and quickly scale to respond to fluctuations in call volume.Click on the link to watch a video about what’s it like working at Nextiva —youtu.be/cIcWTvnVrRE.
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