About the Position

Sales Engineer

New York, NY / Dallas, TX / San Francisco, CA

Full Time / Hybrid

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

Canary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist / coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams, is strongly preferred.

Responsibilities

Establish and execute standard demo workflows, including customization patterns and coverage for newly launched features.
Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints.
Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product.
Build and maintain standardized RFP/RFI response processes, including accurate, differentiated technical content and internal coordination.
Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement.
Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones.
Document and maintain security and compliance artifacts to support buyer reviews and risk assessments.
Produce scalable enablement assets, including playbooks, guides, and reusable demo components.

Requirements

Experience: 3–5+ years in a Sales Engineering role supporting B2B SaaS sales.
Domain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments.
Technical fluency: Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs.
Security/compliance: Experience supporting security, privacy, and compliance reviews with enterprise buyers.
RFP/RFI: Proven experience owning or significantly contributing to technical RFP/RFI responses.
Early-stage product: Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement.
Sales partnership: Track record of effective technical discovery, objection handling, and stakeholder alignment.
Communication: Clear, concise, executive-level written and verbal communication.
Ownership mindset: Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindset.

We Offer

Compensation: Target cash compensation ranges from $105,000-$150,000 including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.
Benefits:
- Canary Days: Company-wide days off each month to ensure there is at least one extended weekend or day off.
- Self Improvement Club: Monthly meetings to share personal goals with a budget provided for goal-related purchases.
- Professional Development Chats: Budget provided to support cross-functional professional development conversations.
- Travel Reimbursement: Stipend for visiting offices in New York, San Francisco, or Dallas.
- Personal Travel Reimbursement: Credit towards hotel stays if staying at a hotel that Canary works with.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

Canary Technologies is revolutionizing the hospitality industry with its modern software powered by an AI platform specifically designed for the hospitality sector. Trusted by over 20,000 hoteliers in 100+ countries, Canary equips hoteliers with the technology they need to work smarter and delight their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western rely on Canary to deliver exceptional results.

Canary was recognized as a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company, and a HotelTechReport Best Place to Work. The company is backed by top Silicon Valley investors including Y Combinator, F-Prime, Brighton Park Capital, and Insight Partners.