About the Position

If you want to be part of our success story then you need to be able to challenge yourself & work with your colleagues to go the extra mile & deliver excellence in every aspect of the business.

Responsibilities

Leading the entire business sales cycle
Engaging closely with IE Registry to upsell new domains and increase product engagement
Making outbound calls to customers based on product profile and project-based lists
Processing inbound sales opportunities by phone and email
Pro-actively attempting retention calls to customers at risk of non-renewal
Upselling existing customers at point of service renewal
Processing overflow/cover for inbound billing queries by phone and email
Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience

Requirements

Strong IT skills including with Internet technologies
Commendable Sales experience, preferably at Supervisor level or higher
Resilient with the ability to problem solve
Sound knowledge of Microsoft Word, Excel and Outlook at an intermediate level
Clear written and verbal communication skills
Maintain and elevate the company’s reputation for strict ethics while performing all responsibilities

Key Competencies

Delivering business results
Teamwork
Negotiation skills
Personal accountability
Solutions oriented
Self-Motivation
Customer focus
Attention to detail

Working Hours

The normal hours of the business are 8:30am to 5:30pm, Monday to Friday.

Monday/Wednesday/Thursday/Friday working hours are 9am to 5:30pm
Tuesday working hours are 8:30am to 5pm

For the first two months, training will be provided on a full-time basis from our offices in Galway.

Following initial training, we will offer hybrid working with this role, 2 days in the office (Tuesday and Wednesday) and the rest of the 3 days (Monday, Thursday and Friday) working from home.

Right To Work

At any stage please be prepared to provide proof of eligibility to work in Ireland.

Unfortunately, we are unable to support Sponsorship Visas or relocation packages.

About the Company

LetsHost has been in business serving the Irish domain and hosting market since 2005 and after its continued success it became part of team.blue in 2019, a leading digital enabler for companies and entrepreneurs. As part of team.blue, we serve over 3.3 million customers in Europe and have more than 4,000 experts to support them. Our goal is to shape technology and to empower businesses with innovative digital services.

Company Overview

Come as you are

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

Sustainability

At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.

Welcome to our journey.

Why choose LetsHost?

We want every member of our team to achieve more than they thought possible so that we can keep supporting our customers to succeed. We do this with:

A diverse and inclusive culture
Access to flexible working opportunities
A relaxed, collaborative atmosphere
Motivational, coach-style leadership

Company Benefits

Company healthcare scheme
Pension
Competitive holiday entitlement
Company enhanced sick pay
Employee Referral Scheme
Remote working options available on completion of training
Cycle to work scheme

Sales Executive

Job description