About the Position

🚀 Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

💻 Role

Whatnot is seeking a Sales Manager to lead, coach, and grow a frontline sales team driving seller acquisition and revenue growth. The company is already on a fast-track growth trajectory and this role is central to executing on that momentum - working closely with reps day-to-day, developing talent, and driving accountability across the sales cycle.

Reporting to one of two Sales Directors, John Amici or Mischa Block. The Sales Manager will be responsible for building upon Whatnot's foundation and helping scale a high-performing team. Specific responsibilities include:

Lead, manage, and develop a team of Account Executives, providing regular coaching, call reviews, and performance feedback
Roll up your sleeves and get in the field alongside your reps - joining calls, supporting key deals, and modeling best-in-class sales behaviors
Drive day-to-day sales execution including pipeline management, activity tracking, and deal progression
Partner with the Director of Sales to implement and refine sales playbooks, processes, and strategy
Set clear performance goals, analyze sales metrics, and deliver regular reporting to leadership on team performance and emerging trends
Work closely with peers across Marketing, Product, Finance, and Operations to align the sales motion with broader business priorities
Drive accountability and key growth outcomes across the full sales lifecycle
Recruit, onboard, and ramp new sales hires as the team scales
Foster a high-energy, coachable, and performance-driven team culture

Requirements

3+ years of sales experience, with at least 2 years in a sales management or team lead capacity
You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
You have a history of exceeding sales goals in a high-volume outbound sales environment
Experience coaching and developing individual contributors to improve performance
Adaptability and resilience in a fast-paced, evolving startup environment
Proficiency in CRM systems and advanced sales analytics tools for tracking performance and creating reports
Expertise in sales automation tools to streamline workflows and improve team efficiency

Nice to Have

Experience at a high-growth startup, marketplace, or creator-focused platform
Passion for creator communities and/or new product categories that are uniquely suited to live e-commerce
Experience with SQL or other data querying languages to pull and analyze sales data and performance metrics

💰 Compensation

For US-based applicants: $180,000-$200,000 /year + benefits + equity. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay).

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

🎁 Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Locations

Los Angeles, CA
New York, NY
San Francisco, CA

Sales Manager

Job description