Sales manager (inbound, substitution)
Primary stack
Job description
About the Position
LawRank is seeking a Sales Manager (inbound, substitution) to join their team in Los Angeles. This role is pivotal in providing telephone and desk side problem resolution support for corporate users.
Responsibilities
- Provide telephone and desk side problem resolution support for all corporate users of computer software, hardware, peripherals, and networks.
- Grant access, change, and reset passwords.
- Learn all internal business applications and provide general PC/Network support (1st Level) and general application support to a distributed user base.
- Serve as the initial point of contact for troubleshooting hardware/software PC and printer problems.
- Identify, troubleshoot, resolve, and escalate issues related to desktop computer hardware, software, and related equipment installation and configuration.
- Identify, troubleshoot, resolve, and escalate issues related to local area network and phone equipment.
- Log all calls and activities accurately in a tracking system.
- Special projects and additional duties as assigned.
Requirements
- Sales experience
We Offer
- Salary: $50,000
- Location: Los Angeles, United States
- Employment Type: Full-time
- Experience Level: Senior
About the Company
LawRank is a company that values innovation and excellence in the legal tech space.
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