Job Description, Responsibilities & Requirements
Sales Manager SMB Italy
Location: Milano, Italy
Employment Type: Full-time
About the Position
Glovo, part of the Delivery Hero Group, is the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Responsibilities
As the Italy Sales Manager for the Small and Medium Business (SMB) team, you will:
- Define and Execute Sales Strategy: Lead and scale a high-performing sales organization focused on driving business growth for our restaurant partners in Glovo Italy.
- Team Leadership: Manage around 10 sales professionals, leading a team of Business Developers with hands-on training, deal reviews, and active participation in sales calls.
- Performance Monitoring: Drive sales performance, owning key KPIs and using data-driven insights to monitor business impact, optimize efficiency, and maximize revenue growth.
- Sales Process Development: Build and scale sales processes, ensuring consistent execution across partner acquisition, onboarding, and long-term partner success.
- Culture and Development: Foster a high-performance culture grounded in continuous learning, collaboration, and recognition, creating space for feedback, growth, and clear career development.
- Market Trends: Stay ahead of market trends, monitoring competitor moves, market dynamics, and customer feedback to inform strategy, pricing, and messaging.
- Cross-functional Collaboration: Partner cross-functionally with Growth, Account Management, and Ops to align on strategies that accelerate partner value and amplify team impact.
Requirements
- Experience: 5+ years of experience in sales, including 2+ years in leadership roles, with a strong track record in fast-paced environments (experience in startups, tech, FMCG, SaaS, or consulting is a plus).
- Skills: Proven ability to lead, coach, and develop sales professionals, driving both performance and career growth. Strategic and analytical mindset, with a data-driven approach to decision-making and business optimization.
- Language: Fluency in Italian and English, with a strong commitment to diversity, inclusion, and fostering a positive team culture.
We Offer
- Compensation: EUR 50,000 - EUR 62,000 - Yearly
- Benefits:
- An enticing equity plan that lets you own a piece of the action.
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- Free membership to Wellhub, giving access to many fitness centers and wellbeing Apps.
About the Company
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.