Sales Operations Analyst

About the Position

Canonical, a leading provider of open source software and operating systems, is hiring a Sales Operations Analyst to support global sales operations, focusing on data quality and process improvement. This role is remote and based in the EMEA and Americas regions.

Responsibilities

• Supporting all aspects of the day-to-day operations of the sales and business development functions globally
• Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing
• Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions
• Supporting other Revenue Operations Analysts and leadership team to report on and improve data quality, sales metrics, dashboards and other ad-hoc analytical tasks
• Supporting planning, monitoring and improving revenue operations, across new leads, pipeline, velocity, sales productivity and renewals. Delivering insight that enables improved territory and quota management, channel development and sales productivity
• Assisting the team with automation and streamlining of the end-to-end Lead to Order process

Requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent attention to detail and data-driven, analytical and problem-solving skills
• Planning and organizational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
• Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
• Professional written and spoken English with excellent presentation skills
• Ability to travel internationally up to four times a year for company events

Nice to Have

• Experience gained within a similar, technology subscription-based business
• Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones

We Offer

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About the Company

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Equal Opportunity Employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.