Intake Sales Specialist

About the Position

Hello, and thank you for your interest in the position!

Front Desk Helpers is a woman-founded outsourcing company based in New Jersey, USA, established in 2015. Our areas of expertise are talent solutions for healthcare, IT, telecommunications, transportation, architecture, HR management, and other fields. Our company is operated and does business with our clients based on the principles of transparency, mutual respect, and open communication.

Are you a persuasive, results-driven sales professional with exceptional phone skills? Do you have sharp American English fluency and understand the cultural nuances of engaging with New York-based patients? If so, we want you on our team!

As an Intake Sales Specialist, you’ll be the first point of contact for potential clients, turning inquiries into enrolled home care patients. This role is all about closing deals-you’ll need to guide conversations confidently, handle objections with ease, and ensure potential clients feel supported while making quick, informed decisions.

Responsibilities

• Convert inbound leads into enrolled clients through persuasive and empathetic phone communication.
• Build rapport instantly-you must be warm, engaging, and professional.
• Follow up proactively, overcoming objections with confidence while maintaining persistence.
• Clearly communicate service benefits and eligibility, helping clients understand their options.
• Handle conversations with cultural sensitivity, ensuring patients from diverse backgrounds feel comfortable.
• Track and optimize your conversion rates, maintaining detailed CRM records.
• Collaborate with internal teams to ensure a smooth onboarding process.
• Stay ahead of industry trends and participate in sales strategy discussions.

Requirements

• Proven phone sales experience-closing deals, enrolling clients, or converting leads.
• Strong persuasive communication skills-you know how to guide a conversation and influence decisions.
• Fluent in conversational American English-clear, confident, and culturally aware.
• Excellent phone etiquette-polite yet assertive, able to build trust instantly.
• Ability to handle and overcome objections-you don’t back down at the first “no.”
• Bilingual a plus (English & Russian or English & Spanish).
• Highly organized and detail-oriented-able to manage multiple leads at once.
• Self-motivated, driven, and able to work independently.

Schedule & Location

• Schedule: Monday–Friday | 9:00 AM – 5:00 PM or 10:00 AM – 6:00 PM (New York time)
• Location: Remote – We don’t mind where you live, as long as your American English is sharp, natural, and culturally attuned.

Why Join Us?

We offer a fast-paced, high-impact role where your sales skills will directly contribute to our agency’s growth. If you thrive on closing deals while making a meaningful difference in people’s lives, this is the opportunity for you.

Ready to help families get the care they need? Apply now!

Apply for Available Position

We believe in tomorrow, and passion is contagious. We aim high! We build a company where each of our team members cares about each other, our products, and our clients.

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