Sales Representative for Government Accounts

About the Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. We are looking for a Sales Representative for Government Accounts to join our team. This role supports the growth and retention of local government accounts through direct sales and account management activities. Success is measured by meeting sales targets, renewal rates, customer retention, and overall revenue growth.

Responsibilities

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment
• Responsible for other duties/projects as assigned by business management as needed

Requirements

• Education: High School Diploma/GED (Required)
• Experience:
  • 3+ Years Selling to Government (State and Local) accounts (Preferred)
  • 3+ Years Extensive customer service experience (Preferred)
  • 3+ Years of Business markets sales experience (Preferred)
  • 3+ Years Wireless industry sales experience (Preferred)
  • 3+ Years Telesales or technical sales experience (Preferred)
• Skills:
  • Account Management: Effectively manage customer accounts to ensure satisfaction and retention (Required)
  • Prospecting & Selling: Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships (Required)
  • Attention To Detail: Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes (Required)
  • Problem Solving and Analysis: Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making (Required)
  • Building Relationships: Develop and maintain strong relationships with clients and stakeholders (Required)
  • Negotiation: Skillfully negotiate terms and agreements to achieve favorable outcomes (Required)
  • CRM and Microsoft Office: Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting (Required)
  • Communication: Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration (Required)
  • Presentations: Ability to create and deliver compelling presentations to potential and existing customers (Required)

We Offer

• Competitive base salary and compensation package
• Monthly or quarterly sales incentives
• Comprehensive benefits including medical, dental, and vision insurance
• 401(k), employee stock grants, and employee stock purchase plan
• Paid time off and holidays
• Paid parental and family leave
• Family building benefits, back-up care, and childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability, voluntary AD&D, accident, life, and disability insurance
• Mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

About the Company

T-Mobile USA, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace and provide reasonable accommodations for individuals with disabilities.

Application Details

Applications will be accepted while the position remains posted. Internally posted positions will remain open for a minimum of 7 consecutive calendar days. External postings may be removed at any time based on business needs, candidate volume, or other operational considerations.

T-Mobile's job applications include an agreement providing that applicants and T-Mobile will arbitrate certain claims. A link to download and review the full Arbitration Agreement will be available before submission. Submitting an application indicates acceptance of the Arbitration Agreement, so applicants are encouraged to read it carefully.

Total Target Cash Pay Range: $130,100 - $234,600, inclusive of target incentives

Base Pay Range: $78,060 - $140,760

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.