Sales Support Assistant (Spanish language)

About the Position

Sales Support Assistant (Spanish language)

ARRISE is a global leader in software development and services for the iGaming industry, bringing together more than 2,500 professionals operating across more than 12 locations worldwide. We are best known for the work we deliver for Pragmatic Play, creating and supporting technology, products, and specialist services enjoyed by millions of players worldwide.

We are currently looking for a Sales Support Assistant who is proficient in Spanish, English, and Portuguese to join our team in Latin America. This role is fully remote and requires excellent organizational skills and the ability to work independently in a multicultural environment.

Responsibilities

• Responsible for the entire onboarding process for new closed deals with clients (B2B)
• Follow up the onboarding process by keeping updated tracking reports on a daily basis
• Manage constant and daily monitoring with clients for new and ongoing integrations
• Guarantee proper communication on different levels between external clients and internal clients from various departments involved in the onboarding process (technical team, compliance team, legal team, account management team, and commercial team)
• Ensure a smooth transition between business development/commercial and account management departments
• Follow up project management procedures to ensure timely completion of projects
• Review project plans and resolve onsite problems
• Suggest continuous improvements to guarantee the efficiency of processes

Requirements

• Location: Latin America (good internet connectivity)
• Proficiency in English, Spanish, and Portuguese
• Strong organizational skills and focus on details (mandatory - no exceptions)
• Experience with CRM systems, MS Office 365 Tools, and PowerBI
• Ability to get things done under pressure
• Ability to work independently in a remote and multicultural environment
• Strong analytical and troubleshooting skills
• Agility to learn quickly and work with best practices
• Excellent verbal and written communication skills
• Ability to quickly and clearly understand the business strategy to ensure decisions are aligned accordingly

About the Company

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide. We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

Our Values

• Persistence: We never give up and are determined to be the best at what we do.
• Respect: We value and respect our clients, their players, and our team members; promoting professionalism, integrity, and fairness without compromise.
• Ownership: We take ownership of our work and consistently deliver in a reliable manner, always providing the highest level of quality.

We Offer

• Fully remote work environment
• Opportunity to work with a global leader in the iGaming industry
• Professional growth and development opportunities

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