
Salesforce Product Owner / Product Manager
Nice to have's
Job description
About the Position
We are searching for a Salesforce Product Owner / Product Manager to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms. This role requires hands-on Salesforce experience, product ownership/product management capabilities, client partnership skills, and a consulting mindset. The ideal candidate combines product thinking, consulting, business ownership, and practical platform understanding.
Responsibilities
- Act as Product Owner / Product Manager for Salesforce and adjacent COTS initiatives
- Partner with client stakeholders and define priorities, roadmap, backlog items, and delivery expectations
- Translate business needs into requirements, user stories, and acceptance criteria
- Own and maintain the product backlog
- Support discovery, planning, demos, releases, and adoption activities
- Collaborate with architects, developers, QA, BAs, and business teams
- Apply practical Salesforce knowledge across configuration, customization, integrations, automation, reporting, and UX
- Evaluate alignment between Salesforce and COTS platforms
- Identify risks, dependencies, and business impacts
- Serve as a trusted client advisor
Requirements
- 5+ years of experience as Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role
- Hands-on expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud
- Proficiency in Salesforce Platform, Flows, and Custom Objects
- Skills in Salesforce Reports, Dashboards, and Configuration
- Familiarity with enterprise platforms and COTS solutions
- Capability to translate business goals into delivery priorities
- Background in Agile methodologies and stakeholder management
- Consulting mindset with strong communication skills
- Proficiency in English at an Upper-Intermediate level (B2) or higher
Nice to Have
- Knowledge of Life Sciences GTM, commercial operations, CRM transformation, and field force effectiveness
- Exposure to Veeva, Trueblue, and IQVIA
- Salesforce certifications
- Understanding of integrations, analytics, consent, and engagement processes
We Offer
- Experience exchange with colleagues from 55+ locations
- Corporate and social events
- Enjoyable working environment
- Investment in your growth
- Personal career development, soft skills, and well-being programs
- Unlimited access to Internal Learning Platform
- Free English classes with certified teachers
- Participation in the Employee Stock Purchase Plan
- Comprehensive medical package (can be extended to family members)
- Four trust days per year for personal needs
- Benefits package (hotels, restaurants, stores, and services)
About the Company
We connect like-minded people.
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EPAM helps organizations innovate their business processes and rethink the way they manage their businesses so they can remain competitive in this new digital age.
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