About the Position

We are searching for a Salesforce Product Owner / Product Manager to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms. This role requires hands-on Salesforce experience, product ownership/product management capabilities, client partnership skills, and a consulting mindset.

The ideal candidate combines product thinking, consulting, business ownership, and practical platform understanding.

Responsibilities

Act as Product Owner / Product Manager for Salesforce and adjacent COTS initiatives
Partner with client stakeholders and define priorities, roadmap, backlog items, and delivery expectations
Translate business needs into requirements, user stories, and acceptance criteria
Own and maintain the product backlog
Support discovery, planning, demos, releases, and adoption activities
Collaborate with architects, developers, QA, BAs, and business teams
Apply practical Salesforce knowledge across configuration, customization, integrations, automation, reporting, and UX
Evaluate alignment between Salesforce and COTS platforms
Identify risks, dependencies, and business impacts
Serve as a trusted client advisor

Requirements

5+ years of experience as Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role
Hands-on expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud
Proficiency in Salesforce Platform, Flows, and Custom Objects
Skills in Salesforce Reports, Dashboards, and Configuration
Familiarity with enterprise platforms and COTS solutions
Capability to translate business goals into delivery priorities
Background in Agile methodologies and stakeholder management
Consulting mindset with strong communication skills
Proficiency in English at an Upper-Intermediate level (B2) or higher

Nice to Have

Knowledge of Life Sciences GTM, commercial operations, CRM transformation, and field force effectiveness
Exposure to Veeva, Trueblue, and IQVIA
Salesforce certifications
Understanding of integrations, analytics, consent, and engagement processes

About the Company

EPAM Systems is a global software engineering and product development company, delivering digital platforms and large-scale software applications to enterprises across various industries.

We Offer

Opportunity to work in a hybrid model in Montenegro
Engaging role with a focus on Salesforce and COTS platforms
Competitive contractor terms

Location

Montenegro

Employment Type

CONTRACTOR

Salesforce Product Owner / Product Manager

Job description