Salesforce Product Owner / Product Manager
Nice to have's
Job description
About the Position
Salesforce Product Owner / Product Manager
Associate Management · Office · Croatia
About the Role
We are looking for a Salesforce Product Owner / Product Manager to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms. This role requires hands-on Salesforce experience, product ownership/product management capabilities, client partnership skills, and a consulting mindset. The ideal candidate combines product thinking, consulting, business ownership, and practical platform understanding.
Responsibilities
- Act as Product Owner / Product Manager for Salesforce and adjacent COTS initiatives
- Partner with client stakeholders and define priorities, roadmap, backlog items, and delivery expectations
- Translate business needs into requirements, user stories, and acceptance criteria
- Own and maintain the product backlog
- Support discovery, planning, demos, releases, and adoption activities
- Collaborate with architects, developers, QA, BAs, and business teams
- Apply practical Salesforce knowledge across configuration, customization, integrations, automation, reporting, and UX
- Evaluate alignment between Salesforce and COTS platforms
- Identify risks, dependencies, and business impacts
- Serve as a trusted client advisor
Requirements
- 5+ years of experience as Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role
- Hands-on expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud
- Proficiency in Salesforce Platform, Flows, and Custom Objects
- Skills in Salesforce Reports, Dashboards, and Configuration
- Familiarity with enterprise platforms and COTS solutions
- Capability to translate business goals into delivery priorities
- Background in Agile methodologies and stakeholder management
- Consulting mindset with strong communication skills
- Proficiency in English at an Upper-Intermediate level (B2) or higher
Nice to Have
- Knowledge of Life Sciences GTM, commercial operations, CRM transformation, and field force effectiveness
- Exposure to Veeva, Trueblue, and IQVIA
- Salesforce certifications
- Understanding of integrations, analytics, consent, and engagement processes
We Offer
We believe that the greatest strength of the company is its people. EPAM is fully committed to helping its employees reach their full potential and achieve their professional goals through continuous learning. With this in mind, we would like to introduce to you a few of the many opportunities and services which we believe will help you expand your current knowledge:
- Career development opportunities with a transparent career path
- Wide range of professional trainings, workshops, and mentoring programs plus unlimited access to LinkedIn Learning
- Learning resources and financial support for completing certification programs
- Christmas and Vacation bonus
- Corporate Health Insurance (basic and supplementary)
- Free yearly medical check-ups
- 25 days of vacation
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EPAM helps organizations innovate their business processes and rethink the way they manage their businesses so they can remain competitive in this new digital age.
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