Salesforce Senior Functional Consultant / Business Analyst

About the Position

Salesforce Senior Functional Consultant / Business Analyst IRC294786

Join Katzion’s global team to transform the automotive industry through high-impact Salesforce solutions. You will bridge the gap between complex business needs and scalable technology, acting as a strategic architect for AI-driven automation and seamless user experiences.

Responsibilities

• AI-First Solutioning: Architect declarative Salesforce solutions integrated with Einstein, Agentforce, and Generative AI to drive predictive insights and automated customer journeys.
• Stakeholder Leadership: Facilitate workshops with C-suite executives to capture requirements, manage conflicting priorities, and define high-value user stories.
• Industry Lifecycle Design: Apply industry-specific knowledge to map As-Is/To-Be processes, specifically across vehicle sales, service, and spare parts lifecycles.
• End-to-End Delivery: Own the enhancement backlog and translate functional requirements into precise technical specifications for developers.
• Strategic Advisory: Act as an SME on Salesforce releases and AI best practices, leading change management and user adoption strategies.
• Ecosystem Integration: Collaborate with Data and Integration teams to ensure Salesforce harmonizes with upstream/downstream industry retail systems.

Requirements

• Experience: 6+ years in enterprise delivery; 5+ years in consulting; 3+ years in pre-sales/scoping.
• Salesforce Mastery: 3+ Certifications (Admin, App Builder, Sales/Service Cloud). Advanced knowledge of Flow Builder and Data Cloud is highly desired.
• AI Acumen: Proven ability to identify use cases for LLMs and Predictive Analytics within a CRM context.
• Rail Domain: (Preferred) Experience with Rail or transport infrastructure projects
• Communication: Elite facilitation and presentation skills; ability to simplify technical AI concepts for business stakeholders.

Nice to Have

• Experience in the automotive industry

We Offer

• Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies.
• Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
• DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.
• Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
• Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
• Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About the Company

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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