Tech Stack
Sales
Job Description, Responsibilities & Requirements
About the Position
We are seeking a Salesforce Service Cloud Developer with 5-8+ years of experience to join our team in Bengaluru, India, specializing in Service Cloud customization and integration.
Project Description
Our client is migrating all service operations to the Juniper Salesforce Service Cloud instance from the HPE Salesforce Service Cloud instance.
Responsibilities
- Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge).
- Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations.
- Configure automation using Flows, Process Builder, and Validation Rules.
- Build and maintain integrations with external systems via APIs.
- Support deployments, bug fixes, and production support activities.
- Collaborate with architects, admins, and business teams to deliver solutions.
- Ensure code quality, performance, and adherence to Salesforce best practices.
Requirements
- Must have
- 5-8+ years of Salesforce development experience.
- Strong Salesforce Marketing Developer or Salesforce MuleSoft Developer knowledge.
- Strong hands-on skills in Apex, LWC, SOQL, and Salesforce APIs.
- Experience with Service Cloud configuration and customization.
- Familiarity with CI/CD, deployments, and version control.
- Understanding of Salesforce security and governor limits.
- Nice to have
- Salesforce Developer / Service Cloud certifications preferred.
Languages
- English: C1 Advanced
Seniority
- Senior
We Offer
- Competitive salary
- Opportunity to work in a dynamic and innovative environment
- Professional growth and development opportunities
About the Company
Join our team and contribute to a project that is transforming service operations with Salesforce Service Cloud.