S&OP Team Lead Americas
Primary stack
Job description
About the Position
S&OP Team Lead Americas
Mexico City
Operations Americas – Sales & Operational Planning
Permanent – Full Time
Hybrid
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 20 countries with more than 35 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.
At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 70 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!
Responsibilities
- Lead and inspire our demand planners, providing coaching, guidance, and mentorship to unlock their full potential.
- Own Emma’s S&OP process, analyzing sales data and pulling in insights from all stakeholders.
- Work closely with country teams, marketing, and operations to make sure customer insights drive our forecasts.
- Partner with the Supply Planning team to ensure our demand plan aligns with supply, keeping inventory levels in check.
- Always be on the lookout for ways to improve and push forward continuous improvement initiatives.
- Stay ahead of the game by tracking market trends, competitor activity, and external factors that impact demand planning – adjusting forecasts as needed.
Requirements
- Solid experience in demand planning and S&OP processes.
- Strong leadership and team management skills.
- Proficiency with forecasting tools and methodologies.
- Analytical mindset with a knack for solving problems.
- Excellent data analysis skills.
- Exceptional communication and collaboration skills.
- Fluent in English.
We Offer
- Opportunity to be part of a leading global sleep brand.
- A dynamic and inclusive workplace culture.
- Professional growth and continuous learning opportunities.
- Competitive benefits package.
About the Company
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as getting interviews transcribed and summarized by AI. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please reach out to [email protected]
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