SAP Delivery Manager

About the Position

ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC including our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners.

We are seeking a Senior SAP professional to lead a delivery-focused SAP team and oversee SAP initiatives across the organization. The role combines hands-on SAP knowledge, people leadership, project delivery accountability, and strong stakeholder management. The successful candidate will own delivery timelines, budgets, and quality while building and developing a high-performing SAP capability.

Responsibilities

• Lead, coach, and develop a cross-functional SAP team including SAP consultants, business analysts, and development resources.
• Drive end-to-end delivery of SAP projects and enhancements (design, build, test, deploy, support) ensuring timelines, quality, and budget objectives are met.
• Manage day-to-day resource allocation, capacity planning, and workload forecasting to meet project roadmaps.
• Apply Agile delivery frameworks (Scrum/Kanban) and lead ceremonies or coordinate with Agile coaches to ensure iterative delivery and continuous improvement.
• Act as the primary point of contact for stakeholders and executives: provide clear status reporting, risk escalation, decision options, and impact analysis.
• Define solution approach and participate in solution design and architecture reviews to ensure alignment with enterprise standards and business needs.
• Own vendor coordination and governance: manage external suppliers, third-party integrators, and managed services to ensure contractual and delivery SLAs are met.
• Monitor project budgets and financials; own trade-off decisions and prioritization to protect delivery commitments.
• Establish and track delivery KPIs (on-time, on-budget, quality, customer satisfaction, system availability) and implement corrective actions when required.
• Ensure operational readiness and handover to support teams, and drive continuous improvement and knowledge transfer.
• Promote compliance with change control, security, testing, and deployment processes.

Requirements

• Proven senior SAP background with hands-on experience in solution design, implementation, and support of SAP landscapes (experience with S/4HANA migrations and core modules such as FI/CO, MM, SD, PP, WM, BW, etc., is a plus).
• Minimum 8+ years of SAP experience with at least 3+ years in a people leadership or delivery lead role (SAP Delivery Manager, Team Lead, Practice Lead, Project Manager).
• Practical experience managing SAP resources, business analysts, and development teams (internal and/or extended teams).
• Strong experience delivering projects using Agile methodologies; comfortable operating in hybrid waterfall/Agile environments.
• Excellent stakeholder management and executive-level communication skills; ability to present complex issues succinctly and make decisions under uncertainty.
• Demonstrated ability in capacity planning, resource management, performance development, and building high-performing teams.
• Experience managing vendors and third-party partners, including contract/SLA governance.
• Solid project financial management skills: budgeting, forecasting, and cost control.
• Strong problem-solving, prioritization, and decision-making aptitude; ownership mentality for delivery outcomes.
• Relevant professional certifications beneficial (Scrum Master/Product Owner, PMP, Prince2, SAP certification).
• Strong written and verbal communication skills.

Nice to Have

• Experience with cloud-based SAP services and integration technologies.
• Exposure to DevOps practices and automated testing/deployment for SAP landscapes.

We Offer

• Contract: there is always a project and opportunity for you.
• Personal Development and Travel Opportunities outside the Philippines.
• Baby Basket – to welcome your newborn to the ERNI family.
• Fruit Basket – boost of vitamins during hospitalization.
• Free snacks and coffee in the office

About the Company

ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC including our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners.