Scheme Manager – QHSE

About the Position

Scheme Manager – QHSE

We are seeking a Scheme Manager – QHSE to provide dedicated technical, administrative, and systems support to our Technical Manager and auditors.

Responsibilities

• Management of QHSE Certification Products: Ensure accurate management of auditor competency records, support qualification and approval processes, and facilitate effective use of Business Assurance systems.
• Auditor Support: Manage and implement QHSE Product requirements, manage auditors on a day-to-day basis, and assist with administrative, IT, and audit-related issues.
• Audit Planning and Preparation: Offer guidance with audit planning and preparation of audit programs, including international affiliates.
• Resource Management: Assist with resources from sourcing to onboarding, including signing off auditors.
• Training and Development: Conduct auditor training and development, and train staff and auditors to qualify and perform specific certification competencies/functions.
• Compliance and Quality: Maintain local accreditation for ISO 9001, ISO 14001, and ISO 45001, and implement procedures to facilitate this.
• Audit Execution: Conduct audits based on the requirements of the Standards, prepare audit findings and reports, and perform technical review and/or certification decisions of audit packs.
• Performance and Development: Achieve performance targets and KPIs of the unit, assist with business development for BA business, and liaise with external stakeholders as required.
• Technical Support: Provide technical support to the BA Academy with the development of new training material and courses as needed.
• Safety and Compliance: Adhere to all quality and safety requirements of the SGS management system and perform any other reasonable tasks assigned by the Technical Manager.

Requirements

Essential Skills

• Foundational understanding of Quality, Environment, Health and Safety.
• Strong data accuracy, record-keeping, and document control skills.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks.
• Strong attention to detail in compliance-driven environments.
• Clear and professional communication skills (written and verbal) and stakeholder engagement skills.
• Ability to interact with all levels of Management, Suppliers, and Clients.
• Ability to provide training to auditors and BA staff on SGS BA systems and processes.
• Demonstrated ability to work effectively with a single Technical Manager and a focused group of auditors.
• Ability to work under pressure.
• Commitment to quality, safety, and adherence to management system requirements.

Advantageous Skills

• Advanced understanding of one or more technical areas in Quality, Environment, Health and Safety.
• Experience working within an accredited certification body or Business Assurance environment.
• Knowledge of ISO standards relevant to the supported technical domains.
• Advanced proficiency in CertIQ or DigiApp, including supporting others or troubleshooting complex issues.
• Experience with audit or certification management systems.
• Data analysis and reporting skills (e.g., Excel, Power BI dashboards, KPI tracking).
• Experience supporting a Technical Manager or similar technical leadership role.
• Process improvement or workflow optimization experience.
• Strong stakeholder-relationship management skills.

Qualifications

• Education: Minimum 3-year tertiary qualification related to quality, environment, or health and safety.
• Experience: 5 – 10 years’ general work experience of which at least 2 years were in a position related to quality, environment, or health and safety.
• Language: Proficiency in English.

We Offer

• Full-time Position: Opportunity to work in a full-time role.
• Professional Growth: Career development and growth opportunities within a leading global company.

About the Company

SGS is the world’s leading inspection, verification, testing, and certification company. Recognized as the global benchmark for quality and integrity, SGS operates a network of over 2,600 offices and laboratories around the world with more than 97,000 employees.