Senior Account Director Digital Solutions / Client Partner (m/f/x)

About the Position

Senior Account Director Digital Solutions / Client Partner (m/f/x)

This is a client-lead role. You own client relationships and the commercial growth that comes with them. No disciplinary responsibility. At VI, leading isn’t about hierarchy or reporting lines. You set direction and get people pulling towards it, but you don’t manage them on paper. Not an operational project role. You do not manage or run projects or manage delivery day-to-day. If what energizes you is owning the client and growing the business - rather than carrying disciplinary responsibility or running project operations - you are in the right place!

Responsibilities

• The Client Relationship: You build close, trusting partnerships with a portfolio of clients and are their primary point of contact.
• The Business Value: You do not just process briefings. You actively help clients to uncover and solve their real business challenges.
• The Order Volume: You turn business challenges of your clients into signed offers. Together with the Client Partner team, you are accountable for the agency’s annual order volume.
• The Account Rituals: You shape the account team rituals to create the right atmosphere, ambition, and dedication to deliver outstanding results that win the clients’ hearts and minds.

Requirements

• A genuine pull towards owning client relationships, commercial growth, and energizing the team around the client.
• At least 6 years in client service, account management, or consulting (agency side or in-house).
• A completed university degree (engineering, economics, or similar) or a comparable qualification.
• A strategic mindset and real enthusiasm for digital topics.
• Curiosity about people: You connect easily, listen closely, and quickly see what matters.
• Proficient English and very good written and spoken German is mandatory.

We Offer

• Remote or VI Office: You decide if you want to work from home, the VI office, or a mix of both.
• Professional Development: You get an individual, annual training budget of 1,000 € for external trainings of your choice.
• VI Academy: Take part in our wide range of cross-location VI Academy trainings to evolve and grow aside from our daily business and connect with others.
• Flexible Working Hours: Use our flexible working hours.
• Working Abroad: With an EU passport, you can work up to 3 months per year remotely from any EU country of your choice.
• Social Day: Take one workday per year for a charity work of your choice to help others.
• Personal Development: Book up to 8 weeks of 1:1 coaching with our personal coaches.
• Team Events: You and your team members each get 200 € per year for team activities.
• Unpaid Vacation Days: Additionally to your vacation days, you can take up to 10 unpaid days.
• Leadership Program: Apply for our annual 1-year leadership program, focusing on personal development and improving leadership skills.
• JobRad Leasing: We support you with the lease of your JobRad bicycle.