Senior Account Executive - US & Canada

About the Position

Sell the future of retail.

NewStore is looking for a Senior Account Executive to drive new business growth across North America. This is a net-new pipeline role: you will be the primary commercial driver for enterprise retail brands across the East and Central time zones, working directly with C-suite and VP-level buyers.

We are a lean, focused team. This is not a role for someone who relies on a large support organisation. It is a role for someone energized by ownership, who wants to be close to the product, close to the customer, and genuinely excited about the future of retail technology.

Responsibilities

• Own the full enterprise sales cycle end-to-end: prospecting, qualification, discovery, solution design, commercial negotiation, and close.
• Build and manage a pipeline of enterprise retail brands across North America, with a focus on the Eastern and Central regions.
• Engage with C-suite and VP-level stakeholders across IT, Operations, and Retail leadership. You are a peer in these conversations, not a pitch machine.
• Bring a consultative approach: invest time in understanding a prospect's business and pain points before presenting solutions.
• Collaborate with our SVP, Sales and our Solutions Engineering team on complex, multi-stakeholder opportunities.
• Participate in industry events, retail tradeshows, and store visits, including key events in New York and across North America.
• Contribute pipeline intelligence, competitive insights, and account strategy to the broader go-to-market team. Leverage AI tools to improve sales processes and drive efficiency.

Requirements

• 5–7 years of B2B SaaS or enterprise technology sales experience, with a quota-carrying, closing role throughout.
• Direct experience selling retail or commerce technology (POS, OMS, ecommerce platforms, or similar) to retailers is strongly preferred. You should know this buyer, this problem, and this space - not be learning it on the job.
• Demonstrated ability to run complex, multi-stakeholder enterprise deals independently and without heavy internal support.
• Executive presence: comfortable and credible in C-suite and VP-level conversations from day one.
• Hungry and coachable, motivated by ownership and results, not by the size of the support team around you.
• Comfortable with longer sales cycles and a commission structure that rewards meaningfully at signing: you think in quarters.
• Based in Canada (Eastern or Central time zone preferred); remote-first.

We Offer

• Generous PTO & R&R: We prioritize your wellbeing with a generous leave policy and a culture that encourages you to recharge.
• Professional Growth: A dedicated personal development budget and a learning-centric environment to help you advance.
• Flexible Working: Remote-first with flexibility to create a working environment that suits your lifestyle.
• Balanced Work-Life: Life-friendly working hours designed to help you maintain a fulfilling career and personal life.
• Financial Rewards: Employee stock options alongside a competitive uncapped commission plan.

About the Company

At NewStore, we are on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. By empowering brands in 40+ countries to run their entire stores on an iPhone, we are paving the way for a brighter future in retail.

Our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail.

Founded in 2016, NewStore is trusted by 85+ brands in 55+ countries, driving a 30% increase in sales through seamless transactions, personalized interactions, real-time inventory visibility, and flexible fulfillment options.

This is where you have the greatest opportunity to make an impact – we support your creativity, development, ideas, and workflows, enabling you to innovate and deliver great results. For us, the best way to realize our vision is through the talent and well-being of our people. Join NewStore and help us transform retail.