Job Description, Responsibilities & Requirements
About the Position
Senior Account Manager
Location: Shenzhen, China / Hong Kong
Employment Type: Full-Time
Work Location: On-site
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Responsibilities
- Build and manage relationships with key merchants and payment partners to ensure mutual growth and long-term success.
- Hunting & Farming: Identify new business opportunities while maintaining and expanding existing accounts.
- Upsell / Cross-sell: Work with merchants and partners to maximize revenue and adoption of Unlimit solutions.
- Drive commercial performance: Monitor KPIs, optimize account performance, and recommend improvements based on data-driven insights.
- Collaborate cross-functionally: Work with regional and global teams to continuously improve ways of working and enhance the merchant experience.
- Be the face of Unlimit: Represent the company as a trusted partner, bringing your unique style and ownership to every interaction.
- Manage priorities: Balance multiple accounts and stakeholders, delivering results within challenging timelines.
Requirements
- Payments experience: Minimum 5 years of experience in the payments industry, with a strong understanding of acquiring, merchant services, or payment partnerships.
- Client & partnership management: Proven experience managing merchants and/or payment partners, with the ability to grow accounts commercially.
- Commercially driven: Comfortable owning both hunting and farming responsibilities, including upsell and cross-sell initiatives.
- Data-savvy: Able to analyze performance data and clearly communicate insights and recommendations to stakeholders.
- Self-starter: Proactive, resilient, and able to thrive in a fast-paced, evolving environment.
- Collaborative and positive: Works well across teams and contributes to a fun, high-performance culture.
We Offer
- Be part of a pioneering company at the forefront of global financial infrastructure.
- Opportunity to work in a dynamic and innovative environment.
- Competitive compensation package.
- Professional growth and development opportunities.
About the Company
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Join Unlimit Team now!