Senior Account Manager (m/w/d) Nord und Nordost - Enterprise

About the Position

Senior Account Manager (m/w/d) Nord und Nordost - Enterprise

Ascom is a global solution provider focusing on ICT and mobile workflow solutions in the Enterprise and Healthcare sectors. Ascom's vision is to bridge digital information gaps to ensure the best possible decisions-anytime, anywhere. The provision of mission-critical real-time solutions for highly mobile, ad hoc, and time-sensitive environments defines Ascom's mission. Ascom leverages its unique product and solution portfolio and its excellent capabilities in software architecture to develop integration and mobility solutions that enable smooth, complete, and efficient workflows for healthcare as well as for industry and retail. Headquartered in Baar (Switzerland), Ascom has subsidiaries in 19 countries and employs around 1,400 people worldwide.

Do you want to make a difference with exciting and meaningful solutions for enterprise institutions and other key growth sectors? Then you are in the right place!

We are looking for a Senior Account Manager - Enterprise for the sales region DE Nord and Nordost, starting immediately.

Responsibilities

• Supervision of roles in the account team, ensuring effective task execution by team members.
• Development and implementation of sales strategies within the assigned accounts and sales territory.
• Creation of strategic account plans in collaboration with the team and full responsibility for the implementation of measures.
• Achievement of assigned targets for profitable sales volume and strategic goals in the assigned accounts.
• Expansion and maintenance of the existing customer portfolio and qualification of new leads to support a balanced sales pipeline for future sales.
• Development of strategies for penetration of key customers and competitive accounts as well as feedback of market information to the company.
• Maintenance of highly effective and trusting working relationships with customers through proactive strategic account reviews and management of communication between customers and internal project teams.
• Informing customers about new products and services at their launch and recommending suitable solutions for the business needs of customers.

Requirements

• Prioritization of customer needs and effective relationship management with stakeholders. Ensuring customer satisfaction through proactive communication, understanding of requirements, and alignment of solutions with these needs.
• Understanding and knowledge in the field of cordless communication and alarm management solutions. Ability to address industry-specific challenges and opportunities.
• Ability to collaborate and build sustainable, effective relationships, combined with excellent customer service and social skills.
• Strong analytical and organizational skills, attention to detail, excellent troubleshooting and problem-solving skills.
• Verbal and written communication skills for the convincing presentation of product ideas and motivation of others.
• Ability to self-organize and prioritize within a team, effective time management, and task prioritization to achieve team goals.
• Ability to effectively use Microsoft cloud-based applications and services, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Understanding of the structure and processes of a CRM system, ability to manage accounts, opportunities, contacts, and customer data, as well as the use of reports and dashboards.

We Offer

• A very exciting, meaningful, and dynamic working environment at the intersection of ICT, medical technology, and the optimization of work processes.
• The security of an indefinite employment contract in an internationally successful ICT/MedTech company with a long tradition.
• Attractive compensation, training opportunities, and various benefits (JobRad, company pension scheme, company events), as well as a home office arrangement or mobile working.
• A supportive team that values teamwork and open communication.
• Autonomous work with growth and development opportunities.
• A respectful "Du" culture that makes your arrival with us even easier, a great team in a respectful atmosphere.

Ascom is an employer that supports the promotion of diversity, equality, and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any other protected status. We believe that a diverse workforce strengthens our team, drives innovation, and enriches our workplace. Join us and help shape an inclusive environment where everyone is valued and has equal opportunities to succeed.

About the Company

Ascom is a global solution provider focusing on ICT and mobile workflow solutions in the Enterprise and Healthcare sectors. Ascom's vision is to bridge digital information gaps to ensure the best possible decisions-anytime, anywhere. The provision of mission-critical real-time solutions for highly mobile, ad hoc, and time-sensitive environments defines Ascom's mission. Ascom leverages its unique product and solution portfolio and its excellent capabilities in software architecture to develop integration and mobility solutions that enable smooth, complete, and efficient workflows for healthcare as well as for industry and retail. Headquartered in Baar (Switzerland), Ascom has subsidiaries in 19 countries and employs around 1,400 people worldwide.