Senior Account Manager - Public Sector

About the Position

We are looking for a Senior Account Manager to take end-to-end ownership of strategic public sector accounts across Belgian federal, regional, and local government organizations and public agencies.

This is a broad, strategic role that goes beyond business development and relationship building. You will connect client priorities with our internal capabilities, shape opportunities, oversee public procurement processes, establish effective governance, and work closely with delivery and resource teams to ensure lasting value throughout the engagement lifecycle.

Responsibilities

• Set the strategic direction for key accounts by translating public sector priorities into actionable account plans and long-term partnership objectives.
• Develop a strong relation with the decision makers at the key accounts.
• Act as the central link between clients, consulting, delivery, solution, and resource teams, ensuring alignment from opportunity shaping through execution.
• Lead the full commercial cycle, including opportunity qualification, value proposition development, public tenders, framework contracts, negotiations, and contract award.
• Establish effective governance, monitor service quality and account performance, and proactively manage expectations, risks, escalations, and improvement actions.
• Help position the right consultants and experts for client needs while supporting continuity, quality delivery, and employee development within client environments.
• Provide management with clear reporting, forecasting, and strategic insights to support sustainable account growth and informed decision-making.

Requirements

• Master's degree or equivalent through experience.
• At least 5 years of experience in account management and business development, ideally within public sector organizations.
• Established network within the Belgian public sector, ideally at federal level and in Brussels and Wallonia.
• Strong skills in relationship building and communication.
• Experience in ICT services, consulting, or digital transformation is highly valued.
• Fluent in Dutch, French, and English.

We Offer

• A role with meaningful impact, contributing to projects that improve public services and create societal value.
• Autonomy to develop your accounts, shape opportunities, and contribute to our long-term public sector strategy.
• Collaboration with experienced consultants, business leaders, architects, and project managers in a multidisciplinary environment.
• Access to training programs, communities of practice, and international career opportunities.
• A competitive salary, performance-based bonus scheme, and company car or mobility budget.
• Group and hospitalization insurance, meal vouchers, additional benefits, and a hybrid working model.

About the Company

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51,000 colleagues in nearly 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development.

The world is how we shape it. Let’s shape it together.

Our Commitment

We are committed to creating an inclusive working environment where everyone can be themselves and bring their full potential to work.

We value diversity and welcome applications from all qualified candidates, regardless of background, identity, or personal characteristics.

Ready to join us?

If you are passionate about building trusted client relationships, growing our public sector footprint, and creating meaningful digital impact, we would love to hear from you.

Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. We foster a work environment that is inclusive and respectful of all differences.

Job Location

Belgium

Employment Type

Full-time