Senior AI Engineer

About the Position

Senior AI Engineer

We are seeking a Senior AI Engineer to join our team in Gurugram, India. This role is pivotal in developing AI-powered workflows and agents that align with our commercial strategies.

Responsibilities

• Design and build AI-powered workflows and agents by translating business requirements into clear decision paths and automation logic that support defined use cases.
• Leverage and configure AI agents to interact with existing business tools, systems, and data sources (e.g., Salesforce, knowledge bases, internal and external tools), in partnership with IT teams.
• Configure and extend agent behavior using platforms such as DUST, Glean, Copilot, Agentforce, and n8n.
• Implement structured decision logic so agents can choose actions based on context and inputs.
• Support the deployment, monitoring, and maintenance of AI agents in production.
• Troubleshoot and debug AI workflows when outputs are incorrect or incomplete.
• Apply safety rules, permissions, and guardrails defined by the IT and business teams.
• Document workflows, agent behavior, and known limitations for internal users.

Requirements

• 5+ years of Experience in software engineering or business application development.
• Hands-on experience working with AI-powered tools or platforms in a business context.
• Experience leveraging APIs and connecting systems and tools.
• Strong problem-solving and logical thinking skills.
• Ability to debug workflows and understand where automation or AI outputs break down.
• Clear communication skills and willingness to learn in a fast-evolving space.

We Offer

• Hybrid model blending home with in-office experiences.
• Learning and career development programs.
• Health benefits, wellness perks, and mental health support.
• A diverse, inclusive, and globally connected team.
• Attractive salary with performance-based rewards and family-friendly policies.

About the Company

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics.