Senior AI Product Manager - B2B SaaS (Martech)

About the Position

Senior AI Product Manager - B2B SaaS (Martech)

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it - see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

We are looking for a Product Manager who wants to make the dream a reality.

Responsibilities

• Define the why, when, and what of the products that the engineering team is building.
• Lead cross-functional teams from product ideation to launch.
• Build a product and strategy that reflects Insider's vision.
• Define the release process and coordinate all activities required to bring the product to market.
• Manage and prioritize product items.
• Continuously benchmark, monitor, and understand market needs, competition, customer/user requirements, and emerging technologies.
• Define and analyze metrics to calculate product performance and customer satisfaction.
• Create great products that everybody loves.

Requirements

• 6+ years of Product Management experience, preferably in a B2B SaaS product.
• Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field.
• Hands-on experience in Agile Product Development.
• Experience in leading cross-functional teams and delivering projects on a time-bounded schedule.
• Strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.).
• Experience with model APIs like OpenAI, Claude, or Mistral.
• Experience in building or iterating on customer journeys using low-code/no-code tools and drag-and-drop automation platforms.
• Ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications.
• Ability to manage complex initiatives with limited supervision.
• Fluency in English and Turkish.

We Offer

• Impact; be a part of a world-class product team where we constantly get challenged with new things and the results of our actions create an impact for hundreds of millions of users every day.
• Personal Growth; work closely with experienced PMs, get mentored by some of the best people in their fields, join tons of different training like sales, design, customer communication. Develop the skills that you need to become a successful product manager.
• Experience; get important responsibilities, learn from your mistakes without getting blamed, watch experienced people work on complex matters, gain one of the most important things to become a great product manager, experience.
• Delight; make tough decisions, release new features, create innovating products which bring ease and joy to the life of many individuals who use them.
• Community; surround yourself with great people who constantly help each other and push each other to be better, join many different events, and become a part of the Insider Community.

Locations

• Amsterdam, The Netherlands
• Berlin, Germany
• London, United Kingdom
• Munich, Germany
• Warsaw, Poland

Work Mode

• Full-remote Europe