Senior AI Product Manager - Product & Experience

About the Position

Senior AI Product Manager - Product & Experience

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Shape meaningful products that improve customer outcomes across financial services and energy.

Responsibilities

• Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows
• Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models
• Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development
• Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes
• Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost
• Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle
• Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI & data fluency

Requirements

• Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services
• Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management (across advisory, discretionary, or execution-only models), capital markets, investment banking, insurance, or energy.
• Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications
• Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue, efficiency, engagement)
• Strong leadership skills, including working with multidisciplinary teams and senior stakeholders
• Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth
• Experience working with data-led or platform products
• Understanding of AI, GenAI, or agentic AI concepts and their product applications

Nice to Have

• Consulting experience within highly regulated industries
• Experience with agentic AI systems, copilots, or workflow automation products
• Familiarity with AI governance, model risk management, and regulatory expectations (e.g. in financial services)

We Offer

• Deliver high-impact product and experience solutions for leading financial services and energy organisations
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a practice shaping the future of digital products and services
• Grow your career in a global consultancy that values inclusion and individuality

Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.

Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.

Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.

Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.

Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.

Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick-workshops, certifications, e-learning-your growth, your way. Business Coach assigned from Day One to help accelerate your development.

Healthcare Access: Convenient online GP services.

Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

About the Company

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

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