Job Description, Responsibilities & Requirements
About the Position
We are seeking a Senior Associate - Operations (German Language) for our Accounts Receivable team in Pune, India. This role involves managing collections and cash application tasks.
Responsibilities
- Voice calling
- Dispute Management
- Customers account Reconciliation
- Dr and Cr clarity
- Basic accounting knowledge
- SAP knowledge preferred
- Customer Orientation
- Ability to understand client expectations and requirements
- Strives to adhere and improve performance on SLA's and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution
- Ability to maintain relationships with relevant line manager / counterparts / Stakeholders
Requirements
- German Language Expert - B2 level Certified
- 1 to 3 years of experience
- Understands application of the principles in the defined tasks related to order to cash process.
- Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy
We Offer
- Competitive salary
- Opportunity to work with a leading global company
- Professional growth and development
About the Company
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.
Job Location
Pune, India
Shift: UK shift (1pm to 10pm)