Senior Atlassian Platform Administrator

About the Position

We are seeking a Senior Atlassian Platform Administrator to manage and optimize our Jira Cloud environment while supporting our software, system, and test engineering teams. You will play a key role in improving workflows, permissions, and automation, as well as controlling changes using scripting and API integrations. If you are eager to contribute your expertise in Atlassian administration, we invite you to apply and join our mission.

Responsibilities

• Manage and configure Jira Cloud environments to meet organizational needs
• Review and improve existing workflows, permission schemes, and automation rules
• Set up and maintain Jira projects, schemes, workflows, permissions, and notifications
• Document existing and newly created processes in Jira
• Monitor and troubleshoot Jira Cloud issues to ensure timely resolutions
• Create new users, assign permissions, and manage projects
• Control changes in permission schemes, screens, and workflows using automation and scripting
• Develop and implement automation for project and workflow creation or modification
• Support and enhance Python scripts using Atlassian Python APIs
• Coordinate with engineering teams to fulfill project requirements
• Ensure optimal performance and reliability of Jira Cloud environments

Requirements

• 3+ years of experience in Atlassian Cloud administration
• Knowledge of Groovy scripting and Jira plugins
• Background in project management with Atlassian tools
• Proficiency in application support related to Jira Service Management
• Strong problem-solving skills
• Excellent communication and collaboration abilities
• English language proficiency at the B2 Upper-Intermediate level

Nice to Have

• Certification in Atlassian administration
• Experience with Atlassian Python APIs
• Familiarity with other Atlassian products such as Confluence
• Understanding of ITIL processes
• Background in software or system engineering

We Offer

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• Focus on your professional growth:
  • Plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract, and other partner resources
  • Study at EPAM Solution Architecture School with practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school, and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events, and conferences annually)

About the Company

Vacation and sick leave (including a sick leave without a medical certificate)
A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
Medical insurance for family members at corporate rates
Company support during significant life events (childbirth or adoption, marriage, etc.)
Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
E-kids program - a free programming language training program for EPAMers' children