Senior Billing Specialist / Billing Team Lead - India AR Delivery Hub

About the Position

Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation!

Responsibilities

• Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists.
• Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections.
• Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls.
• Coordinate with Regional Billing Leads for Americas and APAC billing requirements.
• Advance non-standard billing issues, contract/pricing questions, and customer-impacting exceptions to the appropriate regional owner or AR Resolution Team.
• Train, cross-train, and guide India billing specialists to provide backup support across regions.
• Maintain SOPs, process documentation, quality checklists, and billing performance reporting.
• Use AI-enabled workflow tools, exception dashboards, and automated trackers to prioritize billing queues and identify recurring billing issues.
• Support automation opportunities for invoice generation, portal uploads, status reporting, and billing exception identification.
• Collaborate with the India AR Delivery Hub Manager and regional billing owners to improve billing data quality and reduce manual interventions.

Requirements

• 3+ years of experience in billing, accounts receivable, order-to-cash, shared services, or finance operations.
• Prior team lead, senior specialist, quality review, or process trainer experience preferred.
• Strong knowledge of billing controls, invoice accuracy, customer portals, and procedure-based processing.
• Strong communication skills with the ability to coordinate across India, Americas, APAC, and future EMEA collaborators.

We Offer

• Comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognize your contribution to our success.
• Pay-for-performance belief in rewarding individual impact.
• Annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
• Specific details about compensation and benefits for this position will be discussed during the recruitment process.

About the Company

Aristocrat Leisure Limited (ASX: ALL) is a global entertainment and gaming content creation company powered by technology. Our three reporting segments comprise regulated land-based gaming (Aristocrat Gaming), Social Casino (Product Madness), and regulated online real money gaming (Aristocrat Interactive). Aristocrat offers a diverse range of products and services, including electronic gaming machines, casino management systems, online real money games, including iLottery, as well as free-to-play mobile games, that serve customers and entertain millions of players worldwide every day. Our team of ~7,400 people across the globe is united by our company's mission to bring joy to life through the power of play.

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