Senior Branch Manager
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Job description
About the Position
Senior Branch Manager
As a Senior Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a yearly salary of at least $80k plus a yearly bonus of $39,375, paid out monthly!
Responsibilities
- You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
- You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
- You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes
Requirements
- Experience and Education: You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
- Supervisory and Communication Skills: You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
- Organization and Customer Service: You are highly organized and have excellent customer service skills
- Work Authorization: You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Age and License: You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts
We Offer
- Comprehensive Health & Insurance: Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
- AI at your fingertips: From day one, you'll have access to SIXT's own AI platform, SIXTgpt, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
- Company Car & Equipment: Enjoy the use of a company car, along with a laptop and phone provided for your role
- Paid Time Off & Sick Leave: Benefit from PTO, sick leave, and a balanced work-life schedule
- Branch Bonus Plan: Participate in a performance-based branch bonus plan
- Uniform & Dry Cleaning: Receive a full uniform with weekly dry cleaning services at no cost
- Exclusive Employee Rentals: Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
About the Company
We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
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